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Command Center Analyst I

Digital Realty GlobalSingapore, SingaporePosted 16d ago
Jobs by Adzuna
Responsibilities Operational Monitoring & Support - Deliver Tier I operational support to ensure the continuous, uninterrupted operation of mission-critical 24/7 Data Centers. Incident Management, Triage & Ownership - Serve as the primary operational intake point across all support channels (calls, emails, portal tickets). Efficiently assess business impact to assign accurate priority levels, and take definitive end-to-end ownership of all reported incidents, driving them to resolution or ensur…

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