Flexible Work Arrangement Singapore, Singapore, Singapore Full time R74001 Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first - developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. **A Day in the Life** Surgical Technologies is focused on advancing procedural precision through enabling technologies that support clinicians during surgery. Within this portfolio, the Clinical Specialist serves as the clinical and technical resource for navigation and imaging solutions, partnering with healthcare professionals to optimise technology adoption, procedural workflows, and patient care outcomes. The role supports product implementation, clinical case coverage, customer education, and ongoing technical support across hospitals and healthcare institutions. This position is based in Singapore and follows an onsite work model, requiring regular presence at customer facilities and operating theatre environments. Occasional travel may be required to support customer needs, training activities, and business initiatives within the region. The Clinical Specialist provides clinical, technical, and application support for navigation and imaging technologies used in surgical procedures. This role works closely with physicians, operating room personnel, radiology teams, and other healthcare professionals to support product utilisation, training, troubleshooting, and customer satisfaction while serving as a trusted resource for enabling technologies. **Primary Responsibilities** + Provide on-site consulting, guidance and assistance to physicians and OR personnel by evaluating options and problem-solving during surgery in order to maximize IGS (Image Guided Surgery) product efficiency and usage + Analyze, resolve and repair product issues through detailed analysis and utilization of engineering expertise + Direct and assist Radiology staff in performing necessary scans prior to surgery + Educate/train physicians and hospital personnel, including OR staff, Radiology, Central Sterile Processing, Biomedical and Information Technologies staff, on the use of IGS products and services + Develop and conduct training programs for hospital staff enabling them to implement in-house training + Act as primary customer liaison, maintaining contact with customer, assessing satisfaction and usage levels, and working to increase revenue via the sale of spare parts, upgrades, etc. + Work closely with the Senior Application Consultant, Area Account Manager, Key Account Manager and Marketing Manager on market transparency, upgrade initiatives and R&D projects + Attend meetings and trade shows to demonstrate and promote IGS products and services + Keep abreast of developments regarding Medtronic and competitive IGS products and services via ongoing training and individual research and analysis + Perform other duties and responsibilities as required **Required Qualifications** + Bachelor's degree in Biomedical Science, Medical Technology, Nursing, Life Sciences, Healthcare, Engineering, or a related technical discipline with 1-3 years of clinical, technical support, healthcare technology, or medical device experience. + Experience delivering customer-facing support, training, or clinical education within a healthcare environment. + Ability to work in operating theatre and hospital environments, including after-hours and weekend support as business needs require. + Strong verbal and written communication skills with the ability to interact effectively with healthcare professionals and cross-functional stakeholders. + Ability to travel occasionally to support customer, training, and business activities. **Preferred Qualifications** + Experience supporting medical devices, surgical navigation, imaging, or image-guided surgery technologies. + Knowledge of human anatomy, surgical workflows, and operating room practices. + Experience providing application support, product troubleshooting, or technical field service within the healthcare industry. + Experience delivering hands-on training programmes for physicians, nurses, radiology staff, or other healthcare professionals. + Familiarity with hospital information systems, radiology workflows, or advanced healthcare technology platforms. **Physical Job Requirements** The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.? ? **Recruitment Fraud Alert** We are aware of phishing scams targeting job seekers. Please keep the following in mind: Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses. Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate. If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments. If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at
[email protected] . ? **Benefits & Compensation** **Medtronic offers a competitive Salary and flexible Benefits Package** A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people. We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. **We change lives** . Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That's who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives. **We build extraordinary solutions as one team** . With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough. **This life-changing career is yours to engineer** . By bringing your ambitious ideas, unique perspective and contributions, you will... + **Build** a better future, amplifying your impact on the causes that matter to you and the world + **Grow** a career reflective of your passion and abilities + **Connect** to a dynamic and inclusive culture that welcomes the challenge of life-long learning These commitments set our team apart from the rest: **Experiences that put people first** . Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need. **Life-transforming technologies** . No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms. **Better outcomes for our world** . Here, it's about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls. **Insight-driven care** . Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities. For sales reps and other patient facing field employees, going into a healthcare setting?is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support. This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here (https://www.e-verify.gov/employees) . For updates on job applications, please go to the candidate login page and sign in to check your application status. If you need assistance completing your application please email
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