Senior Ecommerce Manager

Big Potato’s purpose is to Light Up the Moments We Share Together. Our games are easy-to-learn, laughter-first games that are played by millions of people around the world. Despite being better connected than ever before, quality time together is increasingly rare. Our games bring people together in a way only a good game can.

We have a team that’s ambitious, creative and committed to making brilliant games and shaking things up in the category. And we believe in doing it the right way. We’re bothered about our People, our Customers, our Consumers and the Planet. We’re B-Corp Certified and consistently achieve high Great scores in our employee NPS surveys.

We’re one of the UK’s fastest-growing games companies, and as we scale globally we’re recruiting into our Ecommerce team.

You’ll own the day-to-day trading of our Amazon, TikTok and Shopify accounts, with a strong focus on forecasting, pricing and margin. You’ll lead a team of two Ecommerce Managers, and work closely with Performance Marketing, Operations, Finance and Brand Marketing to keep our ecommerce priorities joined up across the business.

Team leadership & trading

• Manage and develop two Ecommerce Managers, setting clear priorities and helping them grow from reactive account management into proactive commercial ownership
• Lead our weekly ecommerce trading rhythm, making sure actions get followed through to completion
• Act as the day-to-day escalation point for the team, so routine issues don’t need to land on the Ecommerce Director’s desk
• Keep improving how the team works, including where AI and automation can help

Commercial performance

• Own delivery against our ecommerce revenue and profit targets
• Keep a close eye on marketplace and channel performance, spotting opportunities and risks early
• Drive action on key trading metrics: revenue, traffic, conversion, BSR/rank, availability, pricing, profitability and promotions
• Support forecasting, and help shape pricing, margin and promotional strategy with the Ecommerce Director

Amazon, Walmart.com & Target.com

• Oversee commercial and operational performance across our Amazon markets (US, UK, Germany, Canada and beyond)
• Keep marketplace fundamentals — availability, pricing, content, promotions, catalogue health — in great shape
• Coordinate major trading moments like Prime Day, Black Friday/Cyber Monday and Q4
• Support our growing presence on Walmart.com and Target.com, working with the US Retail team on promotional and discount planning

Cross-functional collaboration

• Partner closely with Performance Marketing, Retail/Sales, Operations/Supply Chain, International Sales, Creative and Finance to keep ecommerce priorities coordinated across the business

What we're looking for

• Solid experience in Amazon ecommerce (we’d typically expect around 6+ years, though we care more about what you’ve achieved than the exact number)
• Experience managing and developing people
• A track record of owning significant revenue targets
• Strong commercial and analytical skills, with a good understanding of ecommerce KPIs
• Confidence prioritising, making decisions independently, and constructively challenging others
• A proactive, organised and commercially curious approach
• Comfortable using AI tools such as Claude or ChatGPT to work more effectively

Nice to have (not essential — please apply even without these)

• Experience with Shopify, TikTok Shop, Walmart or Target
• Experience expanding into new international marketplaces
• Advanced Excel/Sheets or BI tool experienceA relevant degree (equivalent experience is just as welcome)

Diversity & inclusion

We want Big Potato, and the games we make, to reflect the wonderfully varied world we’re playing to. We welcome applications from people of all backgrounds, identities and experiences, and we especially encourage applications from groups currently underrepresented in ecommerce and gaming. If you don’t tick every box above but think you’d be great in this role, we’d still love to hear from you.

If you need any adjustments to our recruitment process to help you do your best, just let us know, we’re happy to help.

• Annual Leave Entitlement (Full-time): 16 days, in addition to Bank and Public Holidays.
• We work a four-day week (we were one of the first companies to implement this and we’ve never looked back).
• Enrolment in the Employee Benefit Trust after 12 months (everyone owns a part of the Big Potato)
• Free BUPA private healthcare.
• Access to the Government Pension Scheme.
• Each year you are entitled to a £500 bonus (pro rata) to put towards your holiday.
• Free fruit, snacks, soft drinks, office wine & beers, tea & coffee.
• Discounted gym
• Free monthly yoga
• Monthly paid socials.
• Summer and Christmas Party
• Free games.
• Cycle to work scheme.
• Free eye tests.
• Dog friendly office