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1st Level Helpdesk IT Support German m f d Wrocław based

digatus personal GmbHWrocław, PolandPosted 29d ago
Jobs by Adzuna
Location: Poland – Wrocław Employment Type: Permanent Employment (Umowa o Pracę) Languages: German (very good), English (good) YOUR ROLE First Point of Contact: You act as the first point of contact for end users, providing professional and service-oriented IT support via phone, email, and ticketing system. Incident & Request Handling (Autotask): You log, classify, prioritize, and resolve IT incidents and service requests using Autotask PSA, ensuring accurate documentation and SLA compliance. U…

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