Administrative Assistant
Hodge Jones & Allen LLP are looking to recruit a full-time Administrative Assistant to join our busy Prison Law team, within our Crime department.
This role will be office based, across our Wandsworth and Euston sites.
DUTIES AND KEY RESPONSIBILITIES
Duties will vary in importance and priority, depending on circumstances and the needs of the business at any particular time, but will include the following key responsibilities:
- Receiving incoming new enquiry calls from those seeking HJA’s legal services in the practice area of Prison Law.
- Receiving incoming calls from current clients, updating them on their case.
- Making outgoing calls to the family members and partners of clients, as appropriate.
- Completing accurate written attendance notes of calls and ensuring they are logged on the clients’ electronic file using the appropriate IT systems.
- Writing and sending letters to clients, to provide updates on their cases.
- Handling incoming post at the Wandsworth office.
- Opening files.
- Scheduling appointments and managing the team diary.
- Regularly liaising with the parole board, caseworkers and the prison service.
- Overseeing all administrative functions for the team.
- Any other duties as necessary.
- Previous experience in a highly administrative role.
- Experience call handling in a professional environment.
- Experience liaising with clients.
- Ability to handle a high volume of incoming client calls and interact with a diverse clientele, in a sensitive and professional manner.
- Excellent written and verbal communication skills.
- Ability to use own initiative to support the team.
We offer a competitive and comprehensive benefits package designed to support your well-being, work–life balance and professional development, including:
- Generous annual leave (22–27 days depending on role), plus Christmas shutdown and additional birthday leave
- Extra paid leave for volunteering, moving house and study (up to 5 days)
- Long service recognition leave at 10, 15 and 20 years
- Pension scheme (3% employer contribution, 5% employee, with salary sacrifice option)
- Life assurance (2x salary) and Group Income Protection (up to state pension age)
- Enhanced maternity and paternity pay (subject to qualifying service)
- Wellbeing support, including Mental Health Champions, First Aiders and an Employee Assistance Programme
- Cycle to Work scheme and season ticket loan (post-probation)
- Employee referral bonus scheme
- Discounted legal services and access to an extensive Employee Benefits Portal (gym membership, health plans, private medical insurance, dental, cinema and retail discounts)
- Eye care contributions
- Complimentary office fruit deliveries twice weekly
- On-site social space with pool table and subsidised bar
Similar roles
Cyber Governance Analyst
Commify·Nottingham, United Kingdom
At Commify, we're not just a company, we're a globally connected team of innovators who love what we do. As a CPaaS leader with 25 years of groundbreaking experience, we're the force behind over 7 billion customer interactions each year, enabling businesses worldwide to connect via advanced channels like SMS, RCS, and complex mobile journeys. Our culture is our core…
- Hybrid
- Full-time
Studio Instructor - Casual - de Stafford Sports Centre
Freedom Leisure·Caterham, United Kingdom
Join the Energy at Freedom Leisure – Do Good Feel Good! At Freedom Leisure, we’re all about positive vibes, great people, and making a real impact. Yes, we run leisure and cultural facilities, gyms, and swimming pools—but at the heart of it all, it’s our people who make the difference. As one of the UK’s leading charitable leisure trusts, we’re…
- Temp
Reception and Facilities Assistant
The Spectator·London, United Kingdom
We are looking for a friendly, organised and professional part-time receptionist to be the welcoming face of The Spectator. This is a varied front-of-house role, ideal for someone who enjoys interacting with people and ensuring the smooth day-to-day running of a busy office. The successful candidate will provide an excellent first impression for visitors while supporting the wider team with…
- Part-time
Lead Early Years Practitioner
YMCA Fairthorne Group·Newport, United Kingdom
Lead great practice. Make a difference for every child. Some Early Years roles are about your own room. This one is about the whole nursery. As a Lead Early Years Practitioner at the YMCA Fairthorne Group, you’ll be part of the nursery leadership team, helping to strengthen practice across the setting whilst supporting children who may need something extra to…
- Full-time
IT Systems Administrator
Albert Bartlett·Airdrie, United Kingdom
Are you passionate about IT and eager to make a real impact within a thriving company? Albert Bartlett, a leader in the UK potato industry since 1948, is looking for an enthusiastic and proactive IT Systems Administrator to join our dynamic team. In this role, you will play a key part in supporting and maintaining our IT infrastructure, ensuring systems…
- Full-time
Pest Control Surveyor
Rentokil Initial Group·Attleborough, United Kingdom
Rentokil Pest Control - Field Sales Consultant Join Our Team and Make a Difference! Enjoy problem-solving and helping customers and earning commission? Become a Pest Control Surveyor with Rentokil in Pest Control. Full training provided, no experience necessary. Apply now! We're currently seeking a Pest Control Surveyor to join our dedicated team at the Thetford branch, covering Thetford, Bury St…
- Full-time
Pest Control Surveyor
Rentokil Initial Group·Mildenhall, United Kingdom
Rentokil Pest Control - Field Sales Consultant Join Our Team and Make a Difference! Enjoy problem-solving and helping customers and earning commission? Become a Pest Control Surveyor with Rentokil in Pest Control. Full training provided, no experience necessary. Apply now! We're currently seeking a Pest Control Surveyor to join our dedicated team at the Thetford branch, covering Thetford, Bury St…
- Full-time
Pest Control Surveyor
Rentokil Initial Group·Newmarket, United Kingdom
Rentokil Pest Control - Field Sales Consultant Join Our Team and Make a Difference! Enjoy problem-solving and helping customers and earning commission? Become a Pest Control Surveyor with Rentokil in Pest Control. Full training provided, no experience necessary. Apply now! We're currently seeking a Pest Control Surveyor to join our dedicated team at the Thetford branch, covering Thetford, Bury St…
- Full-time
