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Night Auditor

IBISNew ZealandPosted 8h ago
Jobs by Adzuna
Job Description

You'll be the friendly face greeting late arrivals, assisting guests throughout the night, and ensuring everything is set up for success the following day. Your responsibilities will include:

  • Welcoming guests and delivering outstanding customer service.
  • Managing check-ins and check-outs with confidence and professionalism.
  • Completing night audit procedures and balancing daily transactions.
  • Preparing reports and ensuring financial accuracy.
  • Responding to guest requests and resolving issues with care and efficiency.
  • Maintaining a safe, secure, and welcoming environment throughout the night.
  • Supporting the wider Front Office team and hotel operations.

We're looking for someone who's organised, dependable, and genuinely enjoys looking after people.

You'll ideally bring:

  • Exceptional communication and customer service skills.
  • Strong attention to detail and accuracy.
  • The ability to work independently and make sound decisions.
  • A positive, can-do attitude and willingness to learn.
  • Previous experience in hospitality, reception, reservations, or customer-facing roles is advantageous.
  • Experience with hotel systems such as Opera Cloud is beneficial but not essential.
  • The legal right to work in New Zealand.

Hospitality Runs 24/7

This role is part of a 7-day-a-week operation, so flexibility is essential.

You'll be rostered across nights, weekends and public holidays as required, making this a great opportunity for someone who enjoys variety and thrives outside of traditional business hours.

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