Zhejiang Dingli Machinery Co.,ltd brand banner

Parts Advisor

Zhejiang Dingli Machinery Co.,ltdWest Bromwich, United KingdomPosted 1h ago
via Workable

Responsibilities

  • Order Prep:Pre-pick workshop parts, pick customer orders, and check stock availability per enquiry.
  • Sales & Customer Service:Handle inbound/outbound calls and walk-ins; build relationships via product knowledge and strong first impressions.
  • Stock Control:Replenish consumables/service parts regularly for quick service to workshop, departments, and trade/retail clients.
  • Process warranty claims (parts-related) and complete admin (customer records, invoicing) promptly and accurately.
  • Basic level in Microsoft Word and Excel.
  • Experienced in warehouse operations (preferred).
  • Possession of a forklift license is highly desirable.
  • Mechanically inclined, with familiarity in operating AWP/EWP equipment considered an advantage.
  • Demonstrates professional phone etiquette and effectively manages email inquiries.
  • Detail-oriented, diligent, positive, a strong team player, and highly reliable.

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