Support Technician
You’ve been grinding remote tickets for years.
You’ve mastered the queue.
You’ve soloed Exchange.
You’ve tanked Azure outages and DPS’d your way through AD forests.
Now it’s time to squad up with a team that backs your skills, feeds your curiosity, and makes the rest of 2026 feel like an upgrade, not a repeat.
🏢 We’re First Focus—Australia’s top MSP (Cloud Tango says so, 9 years running). With almost 500 staff across 4 countries, we’re growing fast, evolving constantly, and building careers with purpose. Our leadership backs our techs, our culture values curiosity, and our clients are genuinely great to work with.
It’s a chance to:
- Work across desktop, servers, firewalls, cloud infra, and cool AI tools
- Train like a beast—10 paid training days, certs = pay rise
- Join a team of smart humans who actually care about tech (and each other)
- Escape the script—solve real problems, not just reset passwords and reboot printer
aka What You’ll Be Doing
- Slaying tickets across Microsoft AD, Azure, M365, and Exchange
- Troubleshooting desktops, servers, firewalls, and networks like a boss
- Supporting cloud platforms—Azure AD, Entra, Hyper-V, Citrix, AWS (no VMware, sorry)
- Jumping into project deployments when things get spicy
- Splitting your time between desk-based support and hands-on onsite work, depending on what the day calls for
- Collaborating with senior engineers to keep environments clean, lean, and mean
- Venturing out to client sites (fuel, tolls and parking’s on us, not on you)
aka What You’ll Bring
- Deep knowledge of AD (mostly Azure but still a little bit of on-prem too) and end-user support wizardry
- Solid grasp of Windows Server, Exchange, and cloud platforms
- Comfort across the stack—from desktop to firewall, LAN/WAN included
- Experience with ticketing systems and a knack for making users feel heard
- Great comms, great attitude, and a genuine love for solving problems
- A valid Australian driver’s license and your own vehicle (this is a truly hybrid onsite/service desk role so you will need these for those heroic onsite missions)
aka What You’ll Get
- 💸 Up to $85k package, plus training and flexibility
- 🧘 Free access to Uprise—1:1 coaching with qualified psychologists or counsellors
- 🏠 Hybrid working arrangements for real work-life balance
- 📚 10 paid training days a year, exam fees covered, and pay rises for certs
- 🚀 FastTrack mentoring program for career growth
- 🌍 MAD (Making A Difference) Council—equality, charity, and sustainability
- ⚡️ Tesla company car option (yes, really—conditions apply)
- 🎉 Regular social events and a team culture built on trust, curiosity, and support
🧠 Neurodiverse? We’ve Got You.
We welcome applications from Neurodiverse candidates. If you’re comfortable disclosing, we’ll share our Neurodiversity Statement and work with you to create an environment where your skills shine brightest.
Apply now. Or don’t. But if you’re still reading, you probably should.
Consider this your most sensible decision for the 2nd half of 2026.
Similar roles
Bookings & Client Experience Coordinator
Coastal Babysitters·Mudgeeraba, Australia
BOOKINGS & CLIENT EXPERIENCE COORDINATOR Full-time | Gold Coast Are you highly organised, confident with people and someone who naturally takes ownership? Coastal Babysitters is looking for a switched-on Bookings & Client Experience Coordinator to keep our busy bookings operation running smoothly. This is a fast-paced role combining bookings and sitter management, customer service, administration and sales. You'll work across…
- Full-time
- Skilled Independent 189 — PR, no sponsor
Civil Estimator
Alder Group·Helensvale, Australia
Alder Group is proudly celebrating 23 years in 2026, bringing engineering and construction teams together under one roof to deliver high‑quality building, civil and infrastructure projects across Queensland and Northern NSW. As our Civil & Infrastructure division continues to grow, we’re looking for an experienced Civil Estimator to join our team on the Gold Coast. This rare opportunity has opened…
- Full-time
- Skilled Independent 189 — PR, no sponsor
Product Manager - Growth
Corto Pty Ltd·Sydney, Australia
74% of people who need legal help never get it - you’ll help build the product changing that * Be at the forefront of AI and how it’s driving the legal industry forward * Start-up pace and autonomy, backed by a global legal tech * Flexible, hybrid Sydney based role About LawConnect When people face a legal problem, most don’t…
- Hybrid
- Full-time
- Skilled Independent 189 — PR, no sponsor
Lead Consultant - Analytics Engineering (Model Environments)
Analytium Ltd·Southampton, United Kingdom
ABOUT US Analytium is a boutique UK data and analytics consultancy - 14 people, 150 projects delivered for 50 clients. We are embedded in a UK tier-one bank, modernising one of the largest SAS estates in the country, because we build our own accelerators and we work AI-first. WHY THIS ROLE EXISTS Banks are increasingly asking us a harder question…
- Hybrid
- Full-time
Retail Buyer
Aaditri pty ltd·Australia
Barbeque Nation is a leading casual dining restaurant brand known for its live-grill dining experience and wide range of food offerings. We are looking for a commercially driven and analytical Retail Buyer to join our procurement team and support the sourcing of high-quality products at competitive prices. Key Responsibilities Identify, evaluate, and select suppliers for food, beverages, packaging, and other…
- Full-time
- AUD 75k–AUD 85k / yr
- Skilled Independent 189 — PR, no sponsor
Management Consultant Enterprise Architecture (all genders)
Eraneos·Hamburg, Germany
What you can expect from us As part of our Sourcing & IT Advisory team, you will help clients shape and deliver complex business and IT transformations across industries. Our tasks focus on complex transformation projects: * Enterprise Architecture & Strategy: Define enterprise architecture strategies, governance models, target architectures, and roadmaps aligned with business objectives and value streams * Business…
- On-site
- Full-time
- Blue Card — tied; settle 21–33mo
(Senior) Consultant Business Value Chain
Eraneos·Hamburg, Germany
What you can expect from us At Eraneos Germany, we partner with organizations to master complex challenges and shape a sustainable, digital future. As a (Senior) Consultant in our Production & Operations team, you will support leading organizations in navigating change and unlocking performance improvements. Working in multidisciplinary project teams, you will contribute to strategic and operational transformation initiatives, develop…
- On-site
- Full-time
- Blue Card — tied; settle 21–33mo
Mechanical HVAC Service Technician
Johnson Controls·Sydney, Australia
Johnson Controls , a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it…
- Full-time
- Skilled Independent 189 — PR, no sponsor
