Senior Quality Control Inspector

You know all about our high street roots and bricks and mortar stores. Now, we're looking to the future. Since 2021, we've embraced some changes. Debenhams hasn’t made a comeback—we’ve been here since 1778, evolving and adapting to the times. This is Debenhams today - Britain’s Leading Online Department Store.

We are more than a department store—we are an institution. From creating the blueprint for designer collaborations with Designers at Debenhams, to launching countless brands and inventing the beauty counter, we’ve consistently shaped the retail landscape.

We don’t underestimate the power of our brand or the place we hold in people’s hearts. This is only the beginning of the next chapter for Debenhams.

Britain needs Debenhams.....Debenhams needs you!

The role

The Senior intake Auditor plays a crucial role in ensuring that Debenham's Group products meet defined  quality standards set by Product Technology/ Product Safety & Compliance to ensure that products held out for sale are safe, fit for purpose and legally compliant in the markets in which we retail.

This role involves managing the inspection processes at inbound delivery, conducting inspections and audits and supporting the DC Product Manager on a day to day basis, deputising as required.

Your team

Responsible Sourcing and Product Operations is reimagining how the Group works globally. We cover Sustainability, Sourcing, Ethical Trade, Product Quality and Operational Efficiency. We turn challenges into opportunities so we can be as commercially and operationally effective as possible while still being ethical and sustainable! In some companies, what we do gets split into many smaller teams. Not us. Together we align all areas and achieve our goals, constantly pushing for better.

What you'll be doing

• Lead and guide intake auditors providing training, direction, and support to ensure consistent and accurate evaluations.
• Conduct post shipment inspections, and targeted audits generated by returns analysis and customer complaints, of materials, components, and finished products to ensure they meet established quality standards, to verify product quality
• Identify and document defects, inconsistencies, or deviations from quality standards with clear and concise descriptions.
• Record inspection results accurately and promptly in designated systems or forms, generating detailed reports for communication.
• Ensure products adhere to industry regulations, standards, and safety guidelines, staying updated on relevant requirements.
• Analyse quality data and trends to drive informed decision-making, generate detailed reports, and suggest corrective actions to management
• Liaise with cross-functional teams including production, design, and sourcing to address quality concerns and provide feedback.
• Assist in identifying root causes of quality issues and work with relevant teams to implement corrective actions.
• Participate in training programs to improve inspection skills, stay updated on quality control practices, and support professional development.

Working with us

To succeed here, you have to love working at pace. It’s relentless, but we love it. Change is a certainty – you need to adapt and be agile. We want you to challenge the status quo, innovate and be open to trying new things. We’re always pushing boundaries. We empower our people, giving them freedom and autonomy to learn and grow in their roles. We’re passionate, agile, creative and one team.

About you

• Proven experience in quality control within the fashion  industry, with a track record of managing and leading quality control teams.
• Strong understanding of garment construction, textiles, and manufacturing processes.
• Demonstrated leadership and team management skills.
• Proficiency in quality control tools, techniques, and methodologies.
• Excellent attention to detail and analytical skills.
• Effective communication and interpersonal skills.
• Problem-solving mindset with the ability to drive process improvements.
• Knowledge of industry regulations and standards related to product quality and safety.

Why join us

We’ve set our sights on dominating the global e-commerce fashion market, and because we’re 13 brands (and counting), there are plenty of opportunities to grow your career. Our mission is to create a workplace where everyone is respected, their individual differences are valued, and they can be themselves at work without exception.

• You’ll get the opportunity to take part in our various share schemes
• Benefits that support your health and wellbeing including an on-site gym
• There’s up to 40% discount off our all of our brands
• Our social calendar? Next level
• With HQs in Manchester and London and offices across the globe (some are dog friendly!), we offer a buzzing atmosphere and the Debenham's family culture wherever you work