Senior Communications and Engagement Executive

About Us

Founded in 1992, we are a successful, growing International digital transformation consultancy. We deliver multi-Queen’s Award for innovation winning platforms and services that support large-scale digital transformation. Our digital, data and technology solutions are used by globally recognised public and private sector brands operating in a variety of sectors including Public Safety and Civil Defence, Healthcare, Sustainable Environment and Land Asset Management, Transport, and Digital Democracy.

At a certified Great Place to Work you’ll experience a dynamic and nurturing environment that rewards initiative and flexibility and enjoy a career path tailored to your own aspirations.

About the role

As a Senior Communications and Engagement Executive, you will play a key role in shaping and amplifying Informed's voice across the sectors and communities we operate in. Working as part of a growing communications and engagement team, you will support the development and delivery of strategic communications, marketing campaigns, stakeholder engagement initiatives, and corporate social value activity that strengthen our brand and reputation.

This is an exciting opportunity in an organisation which is growing at pace both within the UK and internationally (ASEAN and Australia). We are looking for an ambitious communications professional who is passionate about creating meaningful engagement, building strong relationships, and delivering impactful content that reflects our values and purpose. You will work closely with colleagues across the business, including senior stakeholders, to develop compelling messaging, engaging marketing materials, and communications campaigns that support wider business objectives.

The role will involve identifying opportunities to grow and strengthen relationships across industry sectors, partner organisations, and local communities, while also helping to communicate and crucially deliver positive social value impact for Informed. You will contribute to the planning, coordination, and execution of internal and external communications and engagement activities, ensuring consistency, creativity, and measurable impact across all channels.

The successful candidate will bring energy, creativity, and strong organisational skills, with the ability to manage multiple projects simultaneously in a fast-paced and collaborative environment.

Requirements

• Minimum 3 years’ professional experience in Communications, Marketing, Advertising or PR, ideally within a B2B environment, consulting, technology or professional services organisation, or within a UK-based PR/Marketing agency.
• Excellent written and verbal communication skills, with the ability to create clear, engaging and audience-focused content.
• Experience defining, delivering and executing communications or marketing plans aligned to business objectives.
• Ability to build strong working relationships and engage confidently with senior stakeholders, partners, and external organisations.
• Strong organisational and project management skills, with the ability to manage multiple workstreams independently and prioritise effectively.
• Demonstrable knowledge of key marketing and social media platforms, including LinkedIn and Google Analytics.
• Experience developing engaging digital content across a range of channels including websites, social media, email campaigns and marketing collateral.
• Passion for corporate social value, community engagement and communicating positive organisational impact.
• Creative mindset with attention to detail and a proactive, solutions-focused approach.
• Experience monitoring and evaluating campaign performance, using insights and analytics to inform future activity.
• Competent in Microsoft Office applications and familiar with design/content creation tools such as Canva, Adobe Creative Suite or similar platforms.
• Ability to work collaboratively within a growing team while also demonstrating initiative and self-motivation.
• An understanding of current communications, marketing and digital engagement trends within the UK market.

Senior colleagues, experts, and leaders at Informed Solutions are committed to supporting, coaching, upskilling, and enabling the success and career progression of each other.

There are some foundation areas, however, which you need to possess to be able to successfully contribute to your team and work alongside others. 

 Key abilities that are necessary for success

• Able to work effectively in environments where you can adapt to innovative practices involving uncertainty, change, and agile working.
• Ability to manage competing priorities and your time so you can deliver high-quality work within deadlines.
• Good interpersonal skills, with the ability to respect and accept different perspectives and disagreement, work collaboratively in diverse teams, and maintain positive working relationships.
• Good judgement and decision-making in complex environments where uncertainty, ambiguity, and risk must be collaboratively managed by working supportively alongside others.
• Good communication skills, including clear, constructive written outputs and measured, respectful verbal delivery.

 We work in a fast-paced, ever-evolving innovation and problem-solving workplace environment where no two days are the same. This requires you to have the foundations of personal resilience, professional adaptability, and flexibility in working alongside others with a positive mindset.

We appreciate that this workplace culture and the level of variety won’t suit everyone.  However, after significant consultations with colleagues at all levels, we understand that these are the fundamentals of success in undertaking the complex, innovation work which is the DNA of Informed.

These shared foundations are important to team cohesion, performance, and mutual personal support.

As colleagues, we thrive in successfully problem solving together to deliver real-world impact; and value the variety of challenges and opportunities to learn, grow, and progress on a personal and professional level.

Benefits

Our benefits package compliments our highly competitive salaries and our great working environment. We believe that our people should be properly rewarded for their commitment to the continued success of our business through a comprehensive and flexible range of benefits.

These can include:

• We offer excellent career development opportunities through our award-winning personal and professional development programmes, including support with professional certifications.
• Industry leading health and wellbeing plan – We partner with several wellbeing support functions to cater to each individuals need, including 24/7 GP services, mental health support and physical health support.
• Hybrid working*
• Private Health Care Cover*
• Generous life assurance cover*
• Gym Membership*
• Monthly office lunch
• Onsite massage sessions
• 25 paid working days holiday per year plus bank holidays*
• Sabbatical Leave Scheme*
• Enhanced Maternity Leave and Pay*
• Enhanced Paternity Leave and Pay*
• Company Pension Contribution
• Profit Share Scheme
• Payment of professional subscriptions
• Generous referral scheme with no limits on the number of referrals

*Qualifying period applies

Culture

We are proud to nurture a workplace culture that is diverse, inclusive, rewarding, and egalitarian.

We strive to live up to our values of Innovation, Excellence, and Integrity by thinking about things differently, always doing our best, and acting in good faith at all times.

We’re a team of passionate problem solvers. We take pride in helping our clients accelerate and de-risk digital business change so that we can collaborate and codesign world class digital services that solve complex business and safety critical problems, particularly where place, location or geography are important.

Our workplace culture reflects how we go about our work, the type of work that we choose to do, and our commitment and contribution to the sustainable social, environmental, and economic development aims of the communities that we are part of.

We focus both on technical skills and equally importantly, on the cultural fit of prospective new colleagues. Our success relies on fostering an environment where creativity and collaboration produces great outcomes for our people, our clients, and our partners.