IT Ops Engineer
The IT Ops Engineer - India owns regional IT support, office technology and systems administration for Articore's India office. The role is a peer regional systems administrator to the US engineer, not a ticket-only position.
It gives the India team a dedicated local escalation point for the first time, and contributes to shared follow-the-sun coverage across the global IT team, reporting to the Head of IT.
- Regional IT Support & Service Desk (30%): Act as the India escalation point for IT requests, operating the service desk and #ask-it channel and triaging issues using published severity levels.
- Onboarding, Offboarding & Lifecycle Support (20%): Manage onboarding and offboarding execution for the India region - provisioning starter access and devices, and recovering devices/removing access for leavers.
- Endpoint & Asset Management (20%): Procure, configure, image, deploy and support company-managed devices for the India office; maintain asset inventory, device assignment and warranty handling.
- SaaS & Vendor Coordination (15%): Administer SaaS tools for India-based staff and coordinate with local vendors on renewals, licensing and support issues.
- Office Technology & Follow-the-Sun Coverage (15%): Support office Wi-Fi, meeting room technology and workplace systems; contribute to shared queue coverage across time zones, maintaining documentation and runbooks.
- 2+ years' experience in IT support or systems administration, ideally in a regional or office-support capacity.
- Experience with endpoint management tooling (JAMF, Intune or equivalent) and basic device security hygiene.
- Familiarity with Google Workspace and/or Microsoft 365 administration, and coordinating SaaS vendor renewals.
- Working knowledge of office networking and workplace technology (Wi-Fi, meeting rooms, printers, AV).
- Comfortable working with written, documentation-first processes to support cross-timezone handovers.
Similar roles
Staff Engineer, Support Experiences
Stripe·Bengaluru, India
WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have…
- Full-time
IT Systems Engineer
Olix·London, United Kingdom
ABOUT OLIX AI is growing faster than any technology in history and the explosion in demand has created a massive infrastructure gap; we can no longer build chips or power stations fast enough to keep up. The industry is still leaning on a ten-year-old hardware blueprint that has reached its limit. A new paradigm that is faster and more efficient…
- On-site
- Full-time
Mechatronics Engineering - 50 Prozent studentische Stelle (m/w/d)
XRbit gUG (haftungsbeschränkt)·Bochum, Germany
XRbit is a research insitute developing innovative at the intersection of technology, science and digital learning. Our interdisciplinary team combines software development, artificial intelligence, Extended Reality (XR), 3D technologies and interactive systems. We work together with universities, research institutions, educational organizations, museums and other partners to develop new ways of making complex topics accessible and tangible. As our research and…
- On-site
- Full-time
- Blue Card — tied; settle 21–33mo
Customer Service Team Lead
Articore Group·Gurugram, India
This is a founding leadership role. You will recruit, onboard, train, and manage a team of approximately 10 Customer Service Executives handling email and live chat support for US customers. You will operate with a high degree of autonomy, reporting directly to the Director of Customer Service (US-based). This role requires someone who has built or led international BPO teams…
- Hybrid
- Full-time
Recruiter
Articore Group·Gurugram, India
As a key addition to our India People & Culture team, this role is critical to scaling our team in India. You'll support recruiting for corporate and technical roles, partner external recruiting agencies to ensure quality talent flow, and support our hiring goals as we grow our India presence. Working closely with global hiring managers and our P&C leadership, you'll…
- Hybrid
- Full-time
Automatisierungstechniker (m/w/d)
Classen Industries GmbH·Baruth, Germany
Willkommen bei einem der größten Laminathersteller der Welt. Wir sind die Classen-Gruppe. Mit unseren beiden Unternehmen in Baruth – Classen Industries und Fiberboard – sind wir ein echtes Spitzen-Team in Sachen Fußbodenbelag. Auf Basis regionaler Hölzer produzieren wir mit insgesamt ca. 2.000 Mitarbeiterinnen und Mitarbeitern die Bretter, die unsere Welt bedeuten – und sind mit unserem Laminat international führend. Was…
- On-site
- Full-time
- Blue Card — tied; settle 21–33mo
VP of Technology Delivery & Transformation
Kurt Geiger·London, United Kingdom
Kurt Geiger | About Us We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our…
- Full-time
Abuse Research Engineer
Stripe·Worldwide
WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have…
- Full-time
