Director, Engineering - Partnerships

<p style="line-height: 1.3;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">With millions of diners, 70,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.&nbsp;</span></p> <p style="line-height: 1.3;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.</span></p> <h2 style="line-height: 1.3;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>About the Job</strong></span></h2> <p style="line-height: 1.3;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">We are looking for a Director of Engineering to lead the Global Partnerships engineering organization across Solutions Engineering, Integrations, and API Platform. This leader will combine product engineering judgment, technical depth, customer empathy, and operating discipline to make our partnership ecosystem easier to build on and easier to scale.</span></p> <p style="line-height: 1.3;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">You will lead the Solutions Engineering and the engineering teams responsible for partner integrations and API platform capabilities. You will work closely with Product, Partnerships, RSS, Support, Security, Legal, and other engineering leaders to turn partner and business needs into durable platform capabilities.</span></p> <p style="line-height: 1.3;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">This role is ideal for a leader who can move comfortably between strategy and execution: setting direction, simplifying an operating model, making hard prioritization calls, guiding architecture, handling high-severity escalations, and developing managers and senior technical leaders.</span></p> <h2 style="line-height: 1.3;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>Responsibilities</strong></span></h2> <ul> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Set the strategy and portfolio for partner integrations, APIs, developer experience and Solutions Engineering making clear trade-offs across business value, partner commitments, reliability, and capacity.</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Build a scalable Solutions Engineering model with disciplined intake, prioritization, escalation, SLAs, and communication. Identify opportunities to build a better operating model by collaborating with support, RSS and other cross-functional teams and stakeholders.</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Lead the technical direction for API Platform and Integrations, and how agentic development can transform the developer experience both internally as well as for external developers using our platform.</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Turn recurring partner’s identified problems and gaps into durable improvements in product, process and documentation.</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Build trusted relationships across Partnerships, RSS, Product, Support, Security, Legal and Engineering. Make timely decisions when priorities conflict and communicate outcomes, risks, and trade-offs clearly.</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Lead and develop managers and senior technical leaders, strengthen delegation and succession, and earn the opportunity to expand the organization’s scope through demonstrated results.</span></li> </ul> <h2 style="line-height: 1.3;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>Minimum Qualifications</strong></span></h2> <ul> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Significant experience leading engineering organizations that include multiple teams and managers.</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Experience with APIs, distributed systems, platform engineering, developer experience, integrations, or another technically complex B2B ecosystem.</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Demonstrated success creating prioritization, escalation and operating mechanisms in a high-demand environment.</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Strong product judgment, the ability to distinguish a one-off request from a repeatable product or platform opportunity.</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Strong written and verbal communication, including the ability to communicate clearly with executives, engineers, partners, and non-technical stakeholders.</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">A track record of hiring, coaching, and developing managers and senior engineers.</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Enough technical depth to review architecture, ask incisive questions, assess risk, and make sound trade-offs without needing to be the primary implementer.</span></li> </ul> <h2 style="line-height: 1.3;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>Preferred Qualifications</strong></span></h2> <ul> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Experience in a marketplace, B2B SaaS, platform, developer products, payments, hospitality, commerce, or integration-heavy business.</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Experience leading or partnering closely with Solutions Engineering, Professional Services, Customer Engineering, Technical Account Management, or a similar function.</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Experience moving a high-touch onboarding or support model toward self-service, automation, AI-assisted support, or risk-based engagement.</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Experience driving productivity, innovation, and operational improvements using AI development tooling.</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Experience working with external partners, enterprise customers, sales, business development, security, legal, or revenue operations.</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Strong background in data-driven decision making, metrics definition, and performance optimization for high-scale enterprise platforms.</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Experience with API lifecycle management, OAuth/SSO, developer portals, certification, SDKs, event-driven systems, observability, or partner data access.</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Experience operating across globally distributed teams and time zones.</span></li> </ul> <h4 style="line-height: 1.3;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>Benefits and Perks</strong></span></h4> <ul> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">5 weeks paid vacation</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Private health &amp; dental insurance</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Work from (almost) anywhere for up to 20 days per year</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Focus on mental health and well-being:</span></li> <ul> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Company-paid therapy sessions through SpringHealth</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Company-paid subscription to Headspace</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)</span></li> </ul> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Paid parental leave</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Time off for your birthday</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Paid volunteer time</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Focus on your career growth:</span></li> <ul> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Development Dollars</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Leadership development</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Access to thousands of on-demand e-learnings</span></li> </ul> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Travel Discounts</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Employee Resource Groups</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Income protection and life assurance</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Employee Assistance Program - including 24/7 GP &amp; free legal advice</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Pension plan contributions</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Discounted gym membership</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Bike2Work</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Season ticket loan</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Social events &amp; Thursday happy hours</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Free lunch 2 days per week</span></li> </ul> <p style="line-height: 1.3;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">The best connections happen face-to-face, whether you’re sitting down to dinner or having coffee with a coworker. That’s why OpenTable has adopted a hybrid workplace model. This role aligns with that approach, with an expectation of coming into the office two days a week—giving employees the best of both worlds: in-person collaboration and flexibility.</span></p> <p style="line-height: 1.3;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>Inclusion</strong></span></p> <p style="line-height: 1.3;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.</span></p> <p style="line-height: 1.3;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">If you need any reasonable adjustments during the application/interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.</span></p> <p style="line-height: 1.3;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">#LI-[London: Hybrid]</span></p>

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