Jai Search Consultancy

14 open roles

South Africa

Locations: Johannesburg

German speaking QA
Jai Search Consultancy·South Africa
Position: Customer Experience Analyst/Quality Assurance - German speaking Department: Customer Experience Functional Responsibilities: Working knowledge of MS Office applications (Excel, Word, PowerPoint, Outlook) Transaction Monitoring - Monitors and audits transactions performed by CSRs against internal and/or external quality assurance requirements to deliver excellent customer experience. Ensures that transaction monitoring goals requirements are met. This monitoring should lead to relevant…
- Full-time
May 29
Dutch speaking consultants
Jai Search Consultancy·South Africa
Key Responsibilities: -Respond professionally to clients via chat, email & phone queries. Skills, Knowledge, and Experience: -Ability to speak and communicate fluently in English & Dutch. -Excellent listening and interpersonal skills. Salary: -R30 000 Location: -Cape Town (hybrid role) Additional: -Discovery Medical aid -Discretionary Bonus To apply kindly send your updated CV and supporting documents to [email protected]
- Part-time
- ZAR 360k–ZAR 361k / yr
May 28
Dutch Speaking Team Leader
Jai Search Consultancy·South Africa
Job Requirements : Dutch speaker with professional fluency level B2 or higher Previous Team leader experience in a call center/ BPO (2 year ) Benefits: Medical insurance and group cover, which consists of death, disability and funeral cover. Working hours: Mon- Saturday (08h00-20h00 rotational ) Industry: BPO Location: Maitland, Cape Town To apply kindly send your updated CV and supporting…
- Full-time
- ZAR 396k–ZAR 420k / yr
May 26
German Speaking Consultant
Jai Search Consultancy·South Africa
Job Requirements : German speaker with professional fluency level B1 or higher Pro-active and performing well under pressure Excellent attention to details Flexible and open-minded to ongoing changes and training Matric or higher Strong computer user skills in Microsoft Office tools Salary: Basic salary : R19,000.00 Working hours: Mon- Friday (08h00-17h00) Benefits: Medical aid, Discovery classic smart Vitality (paid by…
- Full-time
- ZAR 228k–ZAR 228k / yr
May 26
Dutch Consultants
Jai Search Consultancy·South Africa
Responsibilities: · Deliver an excellent customer experience · Provide comprehensive support to customers, addressing all questions related to our product via telephone and email (inbound) · Serve as the interface between the customer and various departments · Employ consistent troubleshooting techniques to promptly identify and resolve customer issues · Document and track customer issues and resolutions · Adhere to escalation…
- Full-time
- ZAR 312k–ZAR 324k / yr
May 26
French speaking call centre trainer
Jai Search Consultancy·South Africa
We are seeking an experienced French speaking call centre trainer. The purpose of this role is to deliver, evaluate and report on all Business Unit specific training within the operation, in order to ensure the Agents are ready and prepared to deliver exceptional customer experiences. Key Responsibilities: Deliver product, systems and customer experience training to all Agents Operates within agreed…
- Full-time
- ZAR 300k–ZAR 306k / yr
May 10
French speaking Quality Assurance
Jai Search Consultancy·Johannesburg, South Africa
Position: Quality Assurance - French speaking Department: Customer Experience Functional Responsibilities: Transaction Monitoring - Monitors and audits transactions performed by CSRs against internal and/or external quality assurance requirements to deliver excellent customer experience. Ensures that transaction monitoring goals requirements are met. This monitoring should lead to relevant findings that will impact business needs Reporting - Creates & updates Customer Experience…
- Full-time
- ZAR 300k–ZAR 306k / yr
May 10
French Team Leader
Jai Search Consultancy·South Africa
Job Requirements : French speaker with professional fluency level B2 or higher Previous Team leader experience in a call center/ BPO (2 year ) Duties: Coaches the team in order to ensure quality of delivery meets the appropriate standard Measures and manages the team to ensure out-of-line situations are immediately addressed Communicates information in a timely, accurate and understood manner…
- Full-time
- ZAR 300k–ZAR 3360k / yr
May 10
German-speaking Team Leader
Jai Search Consultancy·South Africa
We are seeking an experienced German-speaking Team Leader to guide, mentor, and inspire a team of call centre professionals. In this role, you will drive service excellence, optimize operational performance, and support the continuous development of your team. Key Responsibilities: -Oversee day-to-day operations and ensure consistent, high-quality performance across the team -Monitor KPIs, identify improvement opportunities, and implement effective action…
- Full-time
- ZAR 384k–ZAR 408k / yr
Dec 11
German speaking QA Analyst
Jai Search Consultancy·South Africa
Functional Responsibilities: Transaction Monitoring - Monitors and audits transactions performed by CSRs against internal and/or external quality assurance requirements to deliver excellent customer experience. Ensures that transaction monitoring goals requirements are met. This monitoring should lead to relevant findings that will impact business needs Reporting - Creates & updates Customer Experience reports (e.g., Daily Internal Errors, Scorecard Upload, MIS, Verint…
- Full-time
Dec 3
Italian speaking consultant
Jai Search Consultancy·South Africa
Duties: Responding to customer queries and services via Email and Chat Provide accurate information, troubleshoot technical issues, and resolve customer concerns Maintain detailed records of customer interactions and transactions Stay up to date on product features and specifications, and promotions to provide informed responses to customer enquiries Requirements: Speak, read & write Italian Salary: R2 5 000 CTC Working. hours:…
- Full-time
- ZAR 300k–ZAR 312k / yr
Aug 5
German Speaking Trainer/ Facilitator
Jai Search Consultancy·South Africa
Job Requirements : German speaker with professional fluency level B 2 or higher Previous Trainer/ Facilitator experience in a call center/ BPO (2 year ) Benefits: Medical insurance and group cover, which consists of death, disability and funeral cover. Working hours: Mon- Saturday (08h00-20h00) Salary: R30 000 Location: Woodstock, CT Start date: ASAP To apply kindly send your updated CV…
- Full-time
- ZAR 360k–ZAR 360k / yr
Jun 13
German speaking - Quality Assurance
Jai Search Consultancy·South Africa
Functional Responsibilities: Working knowledge of MS Office applications (Excel, Word, PowerPoint, Outlook) Transaction Monitoring - Monitors and audits transactions performed by CSRs against internal and/or external quality assu rance requirements to deliver excellent customer experience. Ensures that transaction monitoring goals requirements are met. This monitoring should lead to relevant findings that will impact business needs Reporting - Creates & updates…
- Full-time
- ZAR 360k–ZAR 420k / yr
May 9
German CSR
Jai Search Consultancy·South Africa
Job Requirements : German speaker with professional fluency level B2 or higher Pro-active and performing well under pressure Excellent attention to details Flexible and open-minded to ongoing changes and training Matric or higher Strong computer user skills in Microsoft Office tools Salary: Basic salary : R19,000.00 Working hours: Mon- Friday (08h00-17h00) Benefits: Fully paid Medical aid, Discovery classic smart Vitality…
- Full-time
- ZAR 228k–ZAR 240k / yr
Nov 10