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Coordenador(a) de Atendimento (Call Center) - Petz

PetzSão Paulo, BrazilPosted Jun 18
Jobs by Adzuna
Sobre o Papel Responsável pela gestão e desenvolvimento da liderança operacional, promovendo o crescimento profissional das equipes e garantindo a aderência às estratégias da área. Responsabilidades Acompanhar e analisar indicadores de desempenho, produtividade, qualidade e níveis de serviço, assegurando o cumprimento das metas estabelecidas. Atuar na orientação, engajamento e desenvolvimento das equipes, promovendo um ambiente de alta performance e foco na experiência do cliente. Identificar o…

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