Account Manager
Account Manager
- Covering Taunton, Bristol and Gloucester
- Full Time and Permanent
- Upto £35,000 Salary with £10,000 OTE Performance Bonus
- Company Car or Allowance
A quick look at the role.
We are looking for an Account Manager to account manage a portfolio of accounts within the designated region. With the aim to retain, grow and improve profitability of their portfolio of accounts through cross sell , upsell and price management.
You will build account plans that are aligned to the regional sales strategy. Working with the regional new business team during the bid process.
Your core responsibilities
- Develop and deliver strategic customer account plans aligned to business sales objectives.
- Take full ownership of a customer portfolio, acting as the primary point of contact to retain, grow, and maximise account profitability.
- Build strong client relationships through regular engagement, including leading and attending customer meetings.
- Ensure all customer contracts are accurately completed, recorded, and maintained in line with legal and company compliance requirements.
- Manage tender submissions, contract rebids, and customer pricing reviews to support business growth and retention.
- Deliver against cross-sell and upsell targets, identifying opportunities to expand customer partnerships.
- Work closely with operational depots to ensure exceptional service delivery and implement innovative solutions that minimise customer churn.
- Develop a strong understanding of company operations and capabilities to effectively resolve customer queries and complaints.
- Collaborate with Customer Services and Regional Account Executives to ensure high-quality back-office support for customers.
- Conduct site audits across customer portfolios and support the wider sales community where required.
- Support regional sales and account management initiatives, contributing to projects and cross-functional working groups as needed.
Our essential requirements
- Proven track record in successfully managing and developing customer accounts within a target-driven environment.
- Excellent communication, interpersonal, and presentation skills, with the ability to build strong and lasting customer relationships.
- Highly motivated and results-driven, with a proactive “can-do” approach to account management and customer service.
- Resilient, tenacious, and commercially focused, with the drive to exceed expectations and secure long-term profitable partnerships.
- Strong analytical and problem-solving skills, with the ability to quickly assess challenges and implement effective solutions.
- Excellent organisational skills, with the ability to plan, prioritise, and manage multiple responsibilities effectively.
- Full, clean UK driving licence essential.
Changing the way people think about waste.
At Biffa, we love working with waste. Whether we’re turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It’s a view that’s shared by our 11,500+ people around the country, who trust us to provide them with a career that’s always rewarding, often challenging, but never dull. And it’s why we’re the UK’s No. 1 choice for business waste management.
Dedicated to diversity.
Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you’ll find us championing diversity, equity and inclusion at every turn.
Similar roles
Sales Development Representative (SDR) - Outbound
Epignosis·London, United Kingdom
At Epignosis our mission is simple yet bold: To make learning technologies accessible to every business, regardless of geography, sector, or company size. And we’ve been doing just that for more than a decade, empowering millions of people to grow, learn, and thrive through technology that’s both powerful and affordable. We're rapidly becoming one of Greece's largest SaaS companies, serving…
- Remote
- Full-time
Fabricator / Welder
Eriez·Bedwas, United Kingdom
About Us: Established in 1942, Eriez is a global leader in separation technologies. Our commitment to innovation has positioned us as a driving market force in several key technology areas, including magnetic separation, flotation, metal detection, and material handling equipment. Headquartered in Erie, Pennsylvania, USA, Eriez designs, manufactures, and markets on six continents through 12 wholly-owned international subsidiaries and an…
- Full-time
Field Service Engineer
SPT Labtech·London, United Kingdom
We are expanding our operations across a diverse and growing portfolio at SPT Labtech, and are seeking a highly motivated, hands-on Field Service Engineer with strong electro-mechanical troubleshooting expertise, based in the UK. Ideally in the London/Cambridge/Oxford area. You will play a key role in delivering exceptional service support, working closely with the Service and Support Scheduler to prioritise and…
- Remote
- Full-time
Field Service Engineer
SPT Labtech·Oxford, United Kingdom
We are expanding our operations across a diverse and growing portfolio at SPT Labtech, and are seeking a highly motivated, hands-on Field Service Engineer with strong electro-mechanical troubleshooting expertise, based in the UK. Ideally in the London/Cambridge/Oxford area. You will play a key role in delivering exceptional service support, working closely with the Service and Support Scheduler to prioritise and…
- Remote
- Full-time
Field Service Engineer
SPT Labtech·Cambridge, United Kingdom
We are expanding our operations across a diverse and growing portfolio at SPT Labtech, and are seeking a highly motivated, hands-on Field Service Engineer with strong electro-mechanical troubleshooting expertise, based in the UK. Ideally in the London/Cambridge/Oxford area. You will play a key role in delivering exceptional service support, working closely with the Service and Support Scheduler to prioritise and…
- Remote
- Full-time
CAM Programming Leader
Cadillac Formula 1® Team·Silverstone, United Kingdom
Closing Date: Friday 4th September 2026 Fueled by bold ambition. As the CAM Programming Leader, you will play a crucial role in overseeing the CAM programming operations, leading a team of programmers, and ensuring that CNC machines are efficiently utilized to meet production goals. You will work closely with engineering and production teams to develop innovative solutions for manufacturing processes.…
- Full-time
Van Owner - Delivery Driver
ATA LTD·Newcastle upon Tyne, United Kingdom
Own your own van? .....🚐 Yes!✅ Ready to Hit the Road? 🛣️ Yes!✅ Want to Join ATA North’s Winning Team? Yes!!✅ ATA North is looking for reliable, professional Owner-Drivers to join our growing logistics network. This is a self-employed role offering a competitive day rate, consistent work, and exceptional earning potential. Because you provide your own vehicle and insurance, your…
- Full-time
HGV Technician
Biffa Waste Services·Bromborough, United Kingdom
HGV Technician - Joining Bonus of £1,500 !! Biffa Waste - Bromborough Depot Pay Rate: £20.59p/h + Shift Allowance Shift Patterns: 6:00 - 15.30 Monday - Friday 13.30 – 23:00 Monday – Thursday & 12.30-22:00 Friday, Overtime & Call Out Available Have you seen our “Big Red Trucks” With over 100 years of history, Biffa has iconic red trucks and…
- Full-time
