Senior Adviser Partner Manager

About the role | He Aha Te Tūranga

As the Senior Adviser Partner Manager, you will play a key role in driving nib's success by building and maintaining strong relationships with adviser partners.

You will champion the nib adviser proposition, representing the brand in a compelling and positive way to strengthen adviser engagement, foster loyalty, and contribute to improved customer outcomes and satisfaction.

About you | Ko Wai Koe

You have proven experience in strategic relationship management and can confidently represent and promote nib's products, clearly articulating their value and competitive strengths to adviser partners.

A strong relationship builder, you excel at engaging and influencing stakeholders at all levels, fostering trust and long-term partnerships that drive mutual success.

You also have a sound understanding of the financial, emotional and broader impacts of ill-health, enabling you to have meaningful conversations with advisers and support better outcomes for customers.

You’ll bring:

• Extensive previous experience in a customer service and delivery roles

• Excellent communication skills including presenting to groups

• Extensive experience understanding complex concepts and alternatives and explaining them in ways that are easy to understand, remember and present to third parties (i.e. advisers)

• Experience in the health and life insurance industry in primarily outward facing roles or in an industry that requires similar types of engagement with external third parties and in relation to a comparable product / service (e.g. a product which is intangible and of a sensitive personal nature

• Understanding of the complementary nature of the public and private health sectors

About nib | Ko Wai M­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­ātou

Here at nib, we pride ourselves on our innovative and passionate approach in offering Kiwis affordable, world-class health and life insurance.

We believe in “challenging the status quo” and admire the diversity of thought and seek out people with an intrinsic need to make the world a better place. Health and wellbeing go hand in hand with our ‘future state’ strategy. Ehara i te toa takitahi (success is not achieved alone) - you will be joining a collaborative, innovative and driven team with the following benefits:

• Free health, life, income protection insurance + discounts for family members

• Hybrid work environment: work from home and the office

• Join a supportive and dedicated team where you can develop and enhance your career

• An exceptionally generous leave policy including 22 days annual leave, cultural leave, 18 weeks fully paid parental leave for all parents

• Short term incentive programmes

Diversity, equity and inclusion | Te kanorau me te whakaurunga

We embrace an inclusive working environment. We are LGBTQIA+, disability and neurodiverse inclusive, and welcome people from diverse backgrounds aiming to create a work environment where employee differences such as age, culture, nationality, accessibility, and education are valued to reflect the diversity of the communities in which we operate.

Our hybrid working model provides our employees with the flexibility to work from one of our office Hubs and from home based on what works best for them and their team. We make a commitment to come together with purpose and are excited to share moments that matter with one another.

Our Hubs are purpose built to support focused work, connection, and collaboration with peers. We provide a new starter benefit as well as ongoing financial support to set up and maintain a functioning home workspace. At nib, we’re committed to creating a flexible working environment where you’re free to be you.

All your information will be kept confidential according to EEO guidelines. Successful applicants will be required to complete a background check (including criminal history check) prior to commencement of employment.