Project Manager
Our client is a leading financial services organization headquartered in Singapore, with a strong presence across Asia. The company provides a comprehensive range of banking and financial solutions, including personal, corporate, and investment banking services. Renowned for innovation and digital transformation, it leverages advanced technologies to enhance customer experiences, streamline operations, and deliver impactful solutions across the financial sector.
We are looking for a highly proactive Client Onboarding Project Manager to join our team.
Responsibilities
• Serve as a key member of the client onboarding team, managing the technical integration between client ERP systems and the bank’s delivery platform using API services.
• Manage technical integration between client ERP and the bank’s platform in areas such as cash and trade.
• Facilitate client requirement gathering sessions to understand technical requirements for successful integration.
• Analyze client requirements for data mapping and file translation, creating effective functional specification documentation for development.
• Prepare requirements and customer journey illustrations for client solutions using the bank’s API and H2H products; collaborate with product managers and technology teams to address product gaps.
• Work closely with implementation managers on project management, delivery channel setup, connectivity, security, and file testing, including verification of client data and bank payment and trade processing.
• Manage activities such as change scheduling, validation of client test cases, and analysis of test results with client project teams during UAT and production setup.
• Support bug fixes during System Integration Testing (SIT) and User Acceptance Testing (UAT) stages.
Requirements
Must-Have Skills:
• 3–4 years of experience in software support involving AS400, API, Unix scripting, and database knowledge.
• Strong experience troubleshooting networking and API-related issues reported by customers.
• Familiarity with API protocols (e.g., Axway), data mapping tools (e.g., Informatica), virtual accounts, local payments (regional), and TT remittances.
• Experience with tools such as Postman, GPG, JMeter, and Excel Pivot tables.
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