Customer Service Representative - Noel Leeming, Tauranga
Te kaupapa o te tūranga – About the role
There are two open positions for this job, and the hours of work are:
Position 1
- Monday to Tuesday 8:30am - 5:45pm
- Friday 8:30am - 5:45pm
- Saturday to Sunday 10:00am - 5:15pm
Position 2
- Monday 8:30am - 5:45pm
- Thursday 8:30am - 5:45pm
- Friday 10:00am - 5:45pm
- Saturday to Sunday 10:00am - 5:15pm
What Will You Be Doing?
We’re on the lookout for a Customer Service Representative who loves tackling problems and thrives on challenges. The main responsibilities for this role include:
- Assisting customers at the counter with questions about payments, such as hire purchases and credit applications.
- Helping with service repairs and sales inquiries.
- Proactively addressing and resolving customer concerns.
- Supporting administrative tasks.
You’ll be an important part of our team, working to resolve customer issues and making sure we meet their expectations.
Who Are We Looking For?
This role is perfect for individuals with strong interpersonal skills who can remain calm under pressure, as you'll sometimes need to find the right words to resolve customer issues.
This position involves making calls to customers and handling various administrative tasks, so having a friendly phone manner along with strong written and verbal communication skills is a must. The ability to quickly learn computer systems and a genuine interest in technology are essential!
Above all, you will be a passionate team player who takes pride in delivering a memorable experience to our customers.
Please note that this position does require you to work both weekend days
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