Customer Account Associate Albertsons
At Nestlé USA, weâre all working towards the same goal â to delight and deliver for our consumers. With a rich portfolio of beloved brands, including DiGiorno, Toll House, and Coffee mate, in 97% of U.S. households, we have a unique opportunity â and responsibility â to be there for every moment in our consumersâ lives.
Joining Nestlé means becoming part of an inclusive workplace that inspires innovation, encourages strategic thinking and creativity, and celebrates your achievements. No matter where you work within the organization, you are empowered to challenge the status quo, embrace risk-taking, and pioneer new ideas. Our supportive and collaborative environment encourages bold ambitions and continuous learning so that everyone can grow and thrive.
This position is not eligible for Visa Sponsorship.
Position Overview:
The Associate, Customer Account is a key member of the Account Management team, supporting Account Directors and Account Managers in achieving annual sales objectives through customer account support, distributor coordination, and systems administration.
Responsibilities:
Trade Auditing/Analysis (Deductions, Fines, Claims, Post-Audit Work) (40% of Role)
- Support trade deduction analysis, reconciliation, workflow administration, and documentation in partnership with Account Management and Sales Finance.
- Manage customer post-audit claims, including undisputed claim resolution, disputed claim tracking, and timely response management.
- Research and resolve deduction discrepancies, lead follow-up on complex claims, and participate in customer/vendor meetings as needed.
- Drive collection of unauthorized deductions and credits while supporting profitable business performance.
- Support customer metric forecasting, off-invoice trade events, planning tool inputs, and alignment between customer and internal systems.
- Reconcile customer forecasts with Nestlé internal forecasts and support new item setup, trade management, and financial reconciliations.
- Coordinate with Nestlé Retail Services on logistics, distribution activities, NRS workbooks, and sell sheets.
- Prepare upcoming-period NRS materials and participate in monthly distributor touchpoints.
- Resolve distributor-to-customer system connectivity issues and monitor out-of-stock reporting, sales impact, and follow-up communications.
- Maintain customer forms, item data, product attributes, UPCs, dimensions, pricing information, and customer item management records.
- Support item setup and maintenance in Osprey and customer systems, including new item implementation and customer initiatives.
- Coordinate and support large-scale planning meetings, including JBP, ICP, industry events, and internal business planning sessions.
- Manage automated customer reporting, retailer reset calendars, category update submissions, and related customer forms.
- Investigate and resolve pricing discrepancies involving contracts, EDI submissions, promotional events, and customer/system updates.
- Manage promotional contracts, validate dates, lead times, and funding amounts, and review promotional activities with Account Managers.
- Coordinate sample ordering and maintain sample inventory records.
- Bachelorâs degree preferred, or 1â2 years of relevant professional experience.
- Experience in administrative, analytical, sales support, customer support, Field Sales Representative, or Customer Account Analyst roles preferred.
- Strong organization, time management, attention to detail, and accuracy.
- Proficiency in Microsoft Office Suite, with familiarity in SharePoint and collaboration tools.
- Ability to work independently, manage multiple priorities, communicate effectively, and collaborate with cross-functional partners.
Nestlé offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits. â¯Incentives and/or benefit packages may vary depending on the position. Learn more atâ¯About Us |â¯Nestlé Careers (nestlejobs.com)
F4G: C&B
It is our business imperative to remain a very inclusive workplace.
To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where youâll join a cohort of others who have chosen to call Nestlé home.
The Nestlé Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at [email protected] or please dial 711 and provide this number to the operator: 1-800-321-6467.
This position is not eligible for Visa Sponsorship.
Review our applicant privacy notice before applying at https://www.nestlejobs.com/privacy.
Job Requisition: 411945
#Salaried
Please mention the word **DILIGENT** and tag RMTQyLjQ0LjIxNS45OQ== when applying to show you read the job post completely (#RMTQyLjQ0LjIxNS45OQ==). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.
Skills
- testing
- education
- exec
- content writing
- marketing
- part time
- design
- technical
- coordinator
- customer support
- travel
- microsoft
- ops
- excel
- medical
- digital nomad
- consulting
- supervisor
- dev
- speech
Similar roles
Security Sales Engineer
Datadog·California, United States
Datadog is seeking a motivated and experienced Security Sales Engineer to join our dynamic enterprise sales engineering team. In this role, you will play a critical part in driving our security sales efforts by providing technical expertise and delivering compelling solutions to our customers. You will work closely with our enterprise sales engineers and sales team to identify customer needs,…
- Full-time
Security Sales Engineer
Datadog·Florida, United States
Datadog is seeking a motivated and experienced Security Sales Engineer to join our dynamic enterprise sales engineering team. In this role, you will play a critical part in driving our security sales efforts by providing technical expertise and delivering compelling solutions to our customers. You will work closely with our enterprise sales engineers and sales team to identify customer needs,…
- Full-time
Intern, Global Partnership
Proxima Fusion GmbH·Munich, Germany
WHO WE ARE Proxima Fusion is Europe’s fastest-growing fusion company and the continent’s best-funded fusion player, as well as the first spin-out from the Max Planck Institute for Plasma Physics (IPP). Backed by over €650M and powered by a growing team across Munich, Zurich, and Oxford, we are developing the hardware and infrastructure needed to deliver the world’s first commercial…
- On-site
- Internship
- Blue Card — tied; settle 21–33mo
Founders Associate (F/M/*)
Amber·Köln, Germany
Aus Europa, für Europa - Wir bauen Europas Business-KI. Wir sind Aachens größtes und Kölns am stärksten wachsende KI-Startup. KMUs profitieren davon, wenn internes Wissen sofort nutzbar wird und intelligente Agenten darauf reagieren können. Wir glauben an eine Zukunft, in der Business-KI, einschließlich Agenten innerhalb von amber und anderen Plattformen, auf einer gemeinsamen Kontextschicht arbeitet, sodass Teams schneller arbeiten, Übergaben…
- On-site
- Full-time
- Blue Card — tied; settle 21–33mo
Client Relationship Support
Zoopla·London, United Kingdom
WHO WE ARE Zoopla is one of the UK’s most instantly recognisable property brands. In fact, we’re known and loved by over 91% of the nation (and we’re working hard on the other 9%). Our mission is to help the nation make better home decisions - by connecting everyone to their home and giving them personalised insights to help with…
- Hybrid
- Full-time
Software IV&V Lead
Stark·Munich, Germany
About Us STARK is a new kind of defence technology company revolutionising the way autonomous systems are deployed across multiple domains. We design, develop, and manufacture high-performance unmanned systems that are software-defined, mass-scalable, and cost-effective — providing operators with a decisive edge in contested environments. We are focused on delivering deployable, high-performance systems — not future promises. In a time…
- On-site
- Full-time
- Blue Card — tied; settle 21–33mo
Teamleiter Jahresabschluss / Steuerberater (m/w/d)
Hypertrics GmbH·Worldwide
TEAMLEITER JAHRESABSCHLUSS / STEUERBERATER (M/W/D) Standort: Dresden | Voll- oder Teilzeit | Unbefristet Für unseren Mandanten, eine mittelständische Steuerberatungs- und Wirtschaftsprüfungsgesellschaft mit Standorten in Dresden, Chemnitz und München, suchen wir zum nächstmöglichen Zeitpunkt einen Teamleiter Jahresabschluss / Steuerberater (m/w/d) am Standort Dresden. Als Teil einer interdisziplinär aufgestellten Beratergruppe begleitet das Unternehmen Unternehmen, Unternehmerfamilien und Privatpersonen in steuerlichen, betriebswirtschaftlichen und prüfungsnahen…
- Remote
- Full-time
Werkstudent (m/w/d) - Lieferpartner-Akquise & Datenpflege
Bex Technologies Gmbh·Germany
Deine Aufgaben Als Mitglied unseres Carrier-Netzwerk-Teams hilfst du dabei, unsere Partnerschaften mit kleinen und mittelständischen Transportunternehmen auszubauen. Unser unschlagbares Argument hilft dir dabei: Du kannst ihnen zusätzliche Umsätze verschaffen, ohne dass sie fixe Kosten haben. Es ist die perfekte Einstiegsrolle für ein langfristiges Engagement in unserem 100 % remote Unternehmen mit über 40 Teammitgliedern. Wichtig zu wissen: Diese Stelle besteht…
- On-site
- Full-time
- Blue Card — tied; settle 21–33mo
