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Customer Success Analyst

Servicekleen BrasilItapeva, BrazilPosted 17d ago
Jobs by Adzuna
Sobre a vaga Buscamos um profissional de Customer Success com foco em atendimento, retenção de clientes e redução de churn. A pessoa será responsável por receber e analisar solicitações de cancelamento, identificar as causas dos problemas e negociar alternativas para manter o cliente. A posição exige relacionamento próximo com clientes, inclusive em situações de insatisfação, além de interação com áreas internas, como Logística e Financeiro, para buscar soluções rápidas e efetivas. Quais serão …

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