Telesales Advisor
Training course starting Monday 14th September
Want to stand out? Call 01202 283184 and leave us a 30-second voicemail telling us why you'd be a great fit for Better.
Looking for your next big move?
Ready to swap customer service for sales success?
Or take your first step into a high-energy career?
Join us and turn ambition into results.
About Us
Better is a leading provider of telecommunications solutions, dedicated to delivering exceptional service to our customers. We pride ourselves on our innovative approach and commitment to customer satisfaction. Our Bournemouth office is a vibrant and supportive environment where every team member plays a crucial role in our success.
Role Overview
As a Telesales Advisor, your primary responsibility will be to generate leads and schedule appointments with senior decision-makers for our experienced field sales team.
Key Responsibilities
- Conduct outbound calls to potential clients from our pre-qualified data.
- Utilise effective communication skills to pique interest and create awareness about the products and services we offer.
- Gather information about the prospect's needs, budget, and decision-making process.
- Assess their qualification as potential customers using predefined criteria.
- Conduct follow-up calls or emails to nurture leads that require additional engagement.
- Keep accurate records of interactions and outcomes in the CRM system.
- Stay informed about the products and services we offer.
- Clearly articulate key features and benefits to generate interest with potential clients.
- Previous experience in telemarketing, sales, or outbound calling
- Confident communicator with the ability to engage decision-makers quickly
- Strong verbal communication and listening skills
- Resilient and positive mindset, with the ability to handle rejection and stay motivated
- Comfortable working towards targets and KPIs
- A proactive and self-motivated approach to work
You’ll thrive in this role if you
- Are competitive, ambitious, and motivated by earning potential and incentives
- Enjoy working in a high-energy, team-focused office environment
- Are eager to learn, develop, and progress quickly within a growing company
- Bring a positive attitude and strong work ethic every day
- A competitive starting salary of £30K, increasing to £32,500 after training and £35K upon meeting KPIs. Senior roles offer £40K, with an OTE of £70K and top performers earning £100K+.
- Exciting monthly incentives, including weekly prize draws for TVs, spa days, restaurant vouchers, tech bundles, and more.
- 25 days holiday plus bank holidays, increasing by 1 day for every year of service, plus your birthday off and a Christmas shutdown.
- Early finish Fridays when targets are met.
- A supportive and dynamic work environment with clear opportunities for growth and advancement.
- Access to a confidential third-party Employee Assistance Programme (EAP), including an online GP service and counselling sessions whenever you need them.
- Enjoy company events such as summer parties, Christmas celebrations and charity fundraisers.
- Modern office with an onsite café and gym and Central Bournemouth location, just 2 minutes from the beach.
- Monthly staff awards with quarterly dinner and drinks at top local restaurants.
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