Credit Ops
About Us
Jayshree Credit Services Pvt. Ltd. (brand: Kite Finance) is an RBI-registered NBFC offering business and working-capital loans and supply-chain finance to MSMEs and startups, helping fund their growth.
Jayshree is a part of Karbon group- Karbon is a leading fintech company transforming how fast-growing Indian businesses manage their finances. Backed by over $35mn in Series A funding from global investors like Y Combinator, we provide comprehensive solutions across accounting, spend management, and financial operations. We are a startup that strives to make the entrepreneurial journey easier by handling the financial backend, so our clients can focus on building and making a difference.
Job Summary:
We are looking for a detail-oriented and proactive Credit Ops to support our lending operations and ensure timely collections from borrowers. The ideal candidate should have experience in loan operations, customer coordination, payment follow-ups, and MIS reporting.
Key Responsibilities:
Lending Operations
- Process loan disbursements and documentation.
- Verify customer documents and maintain accurate loan records in the LOS/LMS.
- Manage loan bookings, repayment schedules, and operational data.
- Coordinate with Credit, Finance, Sales, and Legal teams for seamless execution.
- Ensure compliance with internal policies and regulatory requirements.
Collections
- Monitor repayment schedules and overdue accounts.
- Follow up with customers via calls, emails, and WhatsApp for collections.
- Negotiate repayment commitments and escalate delinquent accounts as required.
- Coordinate with collection agencies and maintain collection MIS and ageing reports.
Operations Support
- Prepare operational and collection MIS reports.
- Reconcile collections with bank records.
- Resolve customer queries related to loan servicing and repayments.
- Identify process gaps and support operational improvements.
Must-have competencies:
- Graduate in Commerce, Finance, Business Administration, or a related field.
- 1–3 years of experience in collections, loan operations, customer service, or lending operations in a bank, NBFC, fintech, or financial institution.
- Good communication and negotiation skills.
- Strong follow-up and customer handling abilities.
- Attention to detail and process orientation.
- Working knowledge of Microsoft Excel (Pivot Tables, VLOOKUP/XLOOKUP, basic formulas).
- Ability to manage multiple tasks and meet deadlines.
Nice to have competencies:
- Exposure to business loans, invoice financing, supply chain finance, or MSME lending is preferred.
Benefits
Our Way of Life - The AiA Values
C - Collaborate to Win
We win together, not alone. We listen, challenge with care, and move as one team. Speed and success come from trust and cross-functional teamwork.
E - Elevate the Bar
"Good enough" isn't good enough at AiA. We push for world-class in everything we do. We learn fast, aim high, and turn feedback into fuel.
O - Own It End-to-End
We think like founders. We take full responsibility for outcomes-not just tasks. When things go wrong, we fix. No blame, no excuses-just impact.
Perks & Benefits:
- Upskilling Policy - Access to tools, courses, and resources to stay ahead in content and AI workflows
- Team Outings - Offsites and outings to celebrate wins and build stronger bonds
- Flexible Work-from-Home - Up to 12 days remote every 6 months
- Menstrual WFH - Up to 3 days per month
- Mobility Benefits - Relocation and travel support
- Parental Support - Maternity, paternity, and adoption leave
Similar roles
Sales Manager - I
SWIGGY·Kolkata, India
Job Description: ● Own a defined geographic territory: build strong and successful relationships with the assigned restaurant partners ● Field-intensive engagement: Conduct in-person visits, walking restaurants through product demos, ROI analysis, and present how working with Swiggy is a mutually beneficial relationship ● Consultative selling: Diagnose restaurant needs through questions about their current channels, delivery logistics, marketing spend, and business…
- On-site
- Full-time
Assistant Manager - CX & Ops
SWIGGY·Bengaluru, India
Assistant Manager – CX & Ops (Travel Category) About CREW CREW is Swiggy's premium travel concierge, built to take the stress out of planning and traveling for busy professionals. Instead of leaving customers to stitch together flights, hotels, visas and on-ground logistics across five different apps, CREW brings it all into one place - backed by real people, powered by…
- On-site
- Full-time
Lead - Warehouse FnV
SWIGGY·Bengaluru, India
Roles and Responsibilities: - * Warehouse process knowledge (Inbound, outbound, Inventory management, reverse logistics) * Stock audit & reduce shrink * Manpower management * Driving process on ground ensuring quality & efficiency * Coordination with multiple stakeholders for driving overall operations * Planning & managing reverse logistics * Plan and identify root causes of inventory deviation through cause-and-effect analysis. *…
- On-site
- Full-time
Delivery Operations Analyst
BreachLock·Pune, India
We run the operational engine behind a fast-growing cybersecurity SaaS delivery business — resource planning, scheduling, capacity and utilization, governance reporting and delivery performance across four global segments. WHY THIS ROLE IS WORTH YOUR TIME Unusual visibility for the level. The weekly delivery and operations report you produce is read by delivery leads, project management, customer success and leadership, including…
- Hybrid
- Full-time
Senior Manager - Ad Sales
SWIGGY·Bengaluru, India
Roles & Responsibilities: * Drive digital ad sales revenue by identifying and engaging with potential clients, including brands and agencies. * Lead and mentor a team to achieve and exceed monthly sales targets. * Develop and execute innovative sales strategies tailored to client needs, build JBPs and long term deals which are win win for both parties * Ensure high…
- On-site
- Full-time
Head of Engineering
Shapeways·Eindhoven, Netherlands
ABOUT SHAPEWAYS Shapeways is a digital manufacturer serving global customers from their world class manufacturing facility in Eindhoven, The Netherlands. We offer production-grade on-demand manufacturing services for low volume production. Our parts are used in a myriad of high tech applications like bespoke medical devices, UAVs, drones and robots. WHY IS A HEAD OF ENGINEERING IMPORTANT TO US? Shapeways is…
- Hybrid
- Full-time
- Highly Skilled Migrant — sponsor-tied, fast settlement
OpenShift Platform Engineer - DevOps
GSSTech Group·Bengaluru, India
We are looking for an experienced Senior Platform Engineer with strong expertise in OpenShift Administration, DevOps automation, Infrastructure as Code (IaC), and cloud-native technologies. The ideal candidate will have deep hands-on experience managing large-scale OpenShift environments, automating infrastructure deployments, building CI/CD pipelines, implementing GitOps-driven delivery models, and supporting cloud migration initiatives. This role requires a strong engineering mindset with expertise…
- Full-time
Agent Developer III - Frontend
HighRadius·Hyderabad, India
Job Summary: We are looking for a high-impact Agent Developer III - Frontend Engineer to join our Product Engineering team. In this role, you will lead the architecture, design, and implementation of high-performance, scalable, and resilient frontend applications using React.js and modern web technologies. As a Senior Engineer, you will bridge the gap between product strategy, UX design, and technical…
- Full-time
