HGV Driver / Installation Operative

Role Purpose

The HGV Driver / Installation Operative is responsible for the safe transportation, delivery, positioning, and installation of vending machines and associated equipment at customer locations throughout the UK.

The role requires Class 1 and/or Class 2 driving duties combined with manual handling, customer-facing responsibilities, and installation support. As the first point of contact on-site, the successful candidate will represent the company professionally, ensuring excellent customer service and a positive customer experience throughout the delivery and installation process.

Key Responsibilities

Transport & Delivery

• Safely operate Class 1 and Class 2 vehicles in accordance with company policies and road transport legislation.
• Conduct daily vehicle checks and report any defects promptly.
• Ensure all deliveries are completed safely, efficiently, and on schedule.
• Secure loads correctly and ensure equipment is transported without damage.
• Maintain accurate delivery documentation and records.

Installation & Manual Handling

• Deliver, manoeuvre, position, and assist with the installation of vending machines and related equipment.
• Carry out manual handling activities safely in line with company procedures and risk assessments.
• Use specialist handling equipment where required.
• Assist with machine positioning, unloading, and site set-up activities.
• Ensure installations are completed to customer requirements and company standards.

Customer Service

• Act as the primary company representative on customer sites.
• Build positive relationships with customers and site contacts.
• Communicate professionally and courteously at all times.
• Provide updates to customers regarding delivery and installation progress.
• Escalate any customer concerns or site issues to management promptly.

Health, Safety & Compliance

• Comply with all road transport legislation, including Drivers' Hours, Working Time Directive, and tachograph regulations.
• Follow all company health and safety procedures.
• Complete site risk assessments where required.
• Wear appropriate PPE and maintain safe working practices.
• Report accidents, incidents, near misses, or damage immediately.

Operational Support

• Support route planning and scheduling activities.
• Work closely with transport, operations, and installation teams.
• Assist with collection, relocation, and removal of vending machines as required.
• Maintain company equipment and vehicles in a clean and serviceable condition.
• Undertake additional operational duties as reasonably required.

• Valid Class 1 (C+E) and/or Class 2 (Category C) 7.5T C1 HGV Licence.
• Valid Driver CPC qualification.
• Digital Tachograph Card.
• Experience operating HGV vehicles safely and professionally.
• Experience in manual handling and physical delivery work.
• Strong customer service and communication skills.
• Ability to work independently and as part of a team.
• Good understanding of health and safety requirements.
• Flexible approach to working hours and nationwide travel.

Desirable

• Experience delivering or installing vending machines, catering equipment, or similar products.
• Experience using lifting, moving, or handling equipment.
• First Aid qualification.
• Forklift, HIAB, or Moffett certification.

Key Competencies

• Customer Focus
• Professionalism
• Safety Awareness
• Reliability
• Problem Solving
• Teamwork
• Attention to Detail
• Communication Skills

Physical Requirements

• Regular lifting, pushing, pulling, and manoeuvring of heavy equipment.
• Frequent manual handling activities.
• Ability to work at customer sites, warehouses, and external environments.
• Ability to travel and work away from home when required.

 At Selecta, we're passionate about delivering exceptional service and helping millions of consumers and employees stay refreshed throughout the day. As a leading international provider of unattended food, drink and convenience solutions, we partner with world-class brands and operate across extensive national networks.

Innovation, safety, and customer experience are at the heart of everything we do. We're proud to create workplace experiences that make a difference, one coffee, one snack, and one smile at a time.

Technical Development & Commissioning

 As part of the role development pathway, the HGV Driver / Installation Technician will receive training to support the commissioning and technical setup of vending machines and associated equipment.

At Selecta, we recognize that our people are key to our success. In return for your commitment and contribution, we offer:

• 25 days annual leave plus bank holidays
• Life assurance equivalent to 2x your annual salary
• Five weeks of occupational paid sick leave
• Free parking at our Head Office and depot locations
• Complimentary tea and coffee at our offices
• Strong leadership and a collaborative working environment
• Employee recognition schemes to celebrate success and achievement
• Mental health and wellbeing support, including access to Mental Health First Aiders
• The opportunity to work for an international market leader with well-known global brands