ServiceNow Developer
ServiceNow Developer
Onsite - Prestwick for the first three months
Infotel UK is seeking an experienced ServiceNow Developer to join our team. The successful candidate will work closely with clients to analyse, design, and implement ITSM frameworks, setting up ServiceNow instances from inception ensuring alignment with business objectives and improving overall IT service delivery.
Key Responsibilities
- Develop and implement ServiceNow strategies, including, future-state ITSM process design, ServiceNow platform architecture design, security and role model design, integration assessment, mobile strategy
- Leading the team in development of the systems implementation and integration.
- Facilitate ITIL process design and adoption, including incident, problem, change, and asset management.
- Provide guidance on ITSM governance, metrics, and continuous improvement initiatives.
- Support service transition and transformation projects to enhance service capabilities.
- Conduct training and workshops for client teams to build ITSM capabilities.
- Collaborate with stakeholders at all levels to ensure successful delivery of ITSM solutions.
- Stay current with industry trends and ITSM advancements to provide innovative solutions.
- Bachelor's degree in Computer Science, Information Technology, or related field.
- Proven experience as an ServiceNow Developer or similar role, preferably in consultancy environments.
- Strong knowledge of ITIL framework (ITIL v3 or ITIL 4 certification preferred).
- Excellent analytical, problem-solving, and communication skills.
- Ability to manage multiple projects and priorities effectively.
- Experience in change management and service transition initiatives.
- Client-facing experience with strong stakeholder management skills.
- Relevant ITSM certifications are highly desirable.
What we offer
- A company culture based on respect, transparency, and equality.
- Flexible working
- Pension Scheme
- 25 days holiday plus bank holidays
- Training and Career progression
- Company Social Days
Sharing our culture
Infotel is an equal opportunity employer, and we pride ourselves on our diversity. That includes your gender identity, sexual orientation, religion, ethnicity, age, or disability status.
We have an incredible team ethic; we work together to consistently deliver for our clients. We host after work gatherings and other in-house events to ensure our team members develop strong relationships and enjoy their work environment.
Apply today with your CV! All applications will be treated in strict confidentiality!
Similar roles
SAS Developer
Capco·India, Gambia
This job is with Capco, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ business community. Please do not contact the recruiter directly. Job Title: SAS Developer About Us “Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and…
- Full-time
Front of House Supervisor
Broadwick·London, United Kingdom
Roles: Casual Front of House Supervisor Reports into: Ticketing Manager Location: Troxy, Stepney, London Contract Type: Casual contract WHO BROADWICK ARE: Broadwick is a multifaceted international company with headquarters in London who create, develop, own and operate a diverse portfolio of venues, spaces, events and experiences. Collectively we strive to push boundaries and disrupt the cultural landscape by combining big…
- Temp
Casual F&B Support
Broadwick·London, United Kingdom
Roles: Casual F&B Support Reports into: Bar and Facilities Manager Location: Troxy, Stepney, London Contract Type: Casual contract WHO BROADWICK ARE: Broadwick is a multifaceted international company with headquarters in London who create, develop, own and operate a diverse portfolio of venues, spaces, events and experiences. Collectively we strive to push boundaries and disrupt the cultural landscape by combining big…
- Temp
1st Line Service Desk Agent
Valsoft Corporation·Liverpool, United Kingdom
About us… We are passionate about delivering the latest software and tech to our growing customer base across the UK, Australia & the US. With our Insight Driven and Frictionless Commerce cloud-based applications serving an incredibly diverse range of Retailers, we have become one of the UK’s best innovators, winning numerous awards (including the IT Europa SaaS Awards & UK…
- Hybrid
- Full-time
Marketing & Operations Coordinator
Horizontal Digital·Leeds, United Kingdom
Marketing & Operations Coordinator - UK At Horizontal Digital, we hold ourselves to one key belief: You’re only as good as your worst customer experience. This mantra is what drives our digital consultancy to think beyond the easy answers and instead create websites, apps, portals and other experiences that solve customer needs for Fortune 500 companies in intuitive and empathetic…
- Hybrid
- Full-time
Data Protection Executive
Motability Foundation·Harlow, United Kingdom
SALARY: £37,000 TO £40,000 PER ANNUM * 2 positions available* Hours: 12 month fixed term contract, 37.5 hours per week, Monday to Friday. Reports to: Senior Data Protection and Internal Audit Manager Location: Harlow, Essex. Easily commutable from London Liverpool Street or Tottenham Hale Station. We offer a free minibus service to/from Harlow Town Train Station as well as free…
- Hybrid
- Contract
Salesforce Technical Project Manager (FTC)
Private Luxury Events·London, United Kingdom
Salesforce Technical Project Manager (FTC) Borough, South London (SE1 1EP) - Hybrid WORLDWIDE EVENTS GROUP Worldwide Events Group, founded in 2004, is a recognised leader in global MICE and luxury travel. Across our portfolio, we bring people together and facilitate meaningful relationships, a philosophy we call H2H, human‑to‑human connection. Innovation drives our evolution. We’re embracing AI to elevate personalisation, streamline…
- Hybrid
- Contract
Senior Educational Developer mit MINT-Fokus (m/w/d)
Hasso-Plattner-Institut für Digital Engineering gGmbH·Brandenburg, United States
Das HPI ist eines der führenden universitären Informatikinstitute ( www.hpi.de ). Unser Ziel ist es, die digitale Souveränität Europas mit exzellenter Forschung und praxisnaher Lehre in der Informatik zu stärken. Am HPI sind wir davon überzeugt, dass Exzellenz dann entsteht, wenn wir das Wissen verschiedener Disziplinen in Zusammenarbeit verbinden, um gemeinsam verantwortungsvolle und richtungsweisende Lösungen für die Zukunft zu gestalten.…
- Full-time
