Senior Manager/Manager, Sales & Marketing
Drive the sales, marketing and commercialization of luxury residential, integrated developments and branded residences, ensuring alignment with the Company’s business objectives and brand positioning.
Manage the day-to-day sales, marketing and operational functions of the projects, including sales operations, agency management, purchaser administration, purchaser customization, customer engagement, sales documentation, post-sales coordination and reporting.
Develop and execute marketing, branding, advertising, digital marketing, customer engagement, VIP events and strategic partnership initiatives in collaboration with appointed agencies, consultants and hospitality brands.
Build and maintain strong relationships with purchasers, HNW/UHNW clients, marketing agencies, solicitors, private bankers and luxury partners to deliver an exceptional customer experience.
Liaise with purchasers, solicitors, consultants and relevant authorities on matters relating to Sales & Purchase Agreements, side letters, purchaser customization, Controller of Housing requirements, conveyancing and related sales documentation.
Ensure compliance with the Company’s governance framework and regulatory requirements, including Controller of Housing requirements, Anti-Money Laundering and Countering the Financing of Terrorism (AML/CFT), sanctions screening, Personal Data Protection Act (PDPA) and internal policies and procedures.
Conduct market research, competitor benchmarking, pricing analysis, product studies and sales analytics to support commercial strategy, product positioning and management decision-making.
Monitor sales performance, purchaser profiles, collections, progress payments, market intelligence and prepare management reports and commercial analysis.
Manage the Company’s CRM database, project websites, digital platforms, customer enquiries, lead generation and customer relationship management.
Coordinate closely with Project, Design, Finance, Legal, Compliance and Property Management teams to ensure timely execution of project deliverables and business objectives.
Represent the Company professionally during customer meetings, presentations, private viewings, networking sessions, sales engagements and events involving HNW/UHNW purchasers and strategic stakeholders.
Undertake such other sales, marketing and commercial responsibilities as may be assigned by Management.
Any other duties as assigned.
Degree in Marketing, Real Estate, Sales & Marketing, Business Administration or equivalent.
Minimum 8–10 years' relevant experience in residential property sales and marketing with a property developer or established real estate agency.
Prior or current experience with a property developer is strongly preferred. Candidates should possess a sound understanding of the residential development sales process, Controller of Housing requirements, purchaser administration, conveyancing procedures and familiarity with Anti-Money Laundering and Countering the Financing of Terrorism (AML/CFT) requirements.
CEA license preferred, with a sound understanding of the Singapore residential property market, including residential sale and purchase transactions, property taxation and relevant regulatory compliance requirements.
Proven experience in residential sales, agency management, purchaser administration and customer relationship management.
Possess executive presence with excellent presentation, communication and interpersonal skills. Proficiency in written and spoken English is essential. Proficiency in Mandarin toliaise with Mandarin-speaking stakeholders will be an advantage.
Resourceful, meticulous, self-motivated and able to work independently while contributing effectively as a team player.
Experience in luxury residential developments, integrated developments or branded residences will be an advantage.
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