Team Leader - LDDC

Ko wai mātou – About us  

Kia ora. We’re Foodies. You know New World, PAK’nSAVE and Four Square right? That’s us!

With 300+ stores and over 24,000 Foodies across Te Ika-a-Maui, our North Island Co-op has the privilege of helping New Zealanders get more out of life. Locally owned, we reflect the communities we serve, and we celebrate our people - our taonga, every day for being uniquely them.

Every day, thousands of customers shop in-store or online. To make it happen, our supply chain – one of New Zealand’s biggest – keeps everything moving. With over 1,000 team members, we move more than 97.8 million cartons a year, covering 19 million kilometres — that’s nearly 24 round trips to the moon!

Te Tūranga – About the role

Landing Drive Distribution Centre, Tuesday – Saturday, 6.00am – 2.30pm.

As a Team Leader within our Supply Chain division, you will play a key role in delivering a world‑class service to Foodstuffs North Island (FSNI). Our Supply Chain team is highly committed to excellence and consistently goes above and beyond to ensure outstanding delivery performance.

In this role, you will lead and support a team of skilled employees and contractors across multiple shifts, ensuring smooth operations on site. You’ll bring strong industry knowledge and a hands‑on understanding of operational responsibilities, providing effective leadership, coordination, and accountability across all shifts to achieve service and performance goals.

Key responsibilities

• Ensure all direct reports are aware of their daily tasks and targets/productivity requirements and monitor and review their performance and output throughout the day to meet operational objectives.
• Manage department teams to ensure the accurate and timely receipt, selection, handling and dispatch of goods to meet customer requirements.
• Allocate appropriate MHE and equipment to team members, and monitor, report and investigate damage and accidents.
• Organise shift rosters to ensure appropriate coverage to meet daily business demands whilst maintaining firm controls of use of temporary labour.
• Monitoring levels of accrued annual leave, including lieu days, and ensure levels are kept within company limits.
• Submit recommendations and implement processes that increase efficiencies as well as support change and address resistance to change amongst your team.
• Provide effective leadership and management of reporting staff, by living the Foodstuffs values, agreeing accountabilities and standards of performance, monitoring peoples’ performance, and giving timely feedback.
• Promote a People First Culture ensuring all activities are conducted in accordance with Foodstuffs North Island Ltd policies and procedures, Safety Plan and / or other procedures implemented, including current legislative requirements, to the prescribed delivery standard.

Ngā painga - What we offer  

We’re committed to providing awesome experiences for our people, including offering a range of benefits:

• Free carparking - we’ve got over 1,000 carparks including 36 free EV plugs
• Southern cross health insurance
• Onsite café with subsidised meals, mini mart, 5% discount at our retail stores
• Flexible working options, a day off on your birthday, long service leave
• Inhouse learning and development programmes and courses, flu vaccinations, and social network groups (we call them Tribes).

He kōrero mōu - About you

• A number of years’ experience working in a DC/warehouse environment
• Outstanding leadership, relationship building and strategic decision making skills
• Strong organisational skills in order to manage multiple priorities and complete data inputs or updates accurately and in a timely manner
• Able to think on your feet and be responsive in a fast-paced environment where speed and quality are equally important
• Be a trusted contributor to the Leadership team and influence decision-making for the best business outcomes
• A champion in all aspects of health and safety – with sound understanding of OSH regulations, food safety and DC hazards

We’re interested in your diverse experiences, your strengths and how adaptable you are to learn and grow. If you don't meet every requirement, but feel this role could be for you, we’d still love to hear from you!

Experience awesome. Achieve awesome. Be awesomely you.

We're proud to have a focus on Diversity & Inclusion here at Foodies and welcome courageous behaviour, encourage togetherness and inspire our people to be their best selves in our Foodies whānau.

We encourage you to apply with all your awesomeness and welcome your diverse background, including any disability, additional health and mental health needs, and/or neurodiversity.

If you require further information or reasonable accommodations during our recruitment process, please reach out to [email protected] so we can support you to participate equitably in our recruitment and selection process.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.