Platform Engineer (Mid-level)

About the Role

We are seeking a Platform Engineer (Mid-level) to join our Platform Engineering function.

This hands-on technical role focuses on the platforms, infrastructure, automation, and tooling that support our development teams and business operations. 

The successful candidate will help maintain, improve, and modernise our platform estate across cloud services, infrastructure, monitoring, automation, CI/CD, and operational tooling.

The role will work closely with Platform Engineering, IT Operations, development teams, and studio stakeholders to improve reliability, scalability, security, and operational efficiency.

What You'll Be Doing

Platform & Infrastructure

·       Support, maintain, and improve platform services used across the business.

·       Administer and support infrastructure across cloud and on-premises environments.

·       Assist with the migration and modernisation of services from on-premises infrastructure to cloud platforms.

·       Support backup, disaster recovery, and resilience activities for critical systems.

·       Play an integral part in the improvement of platform services, tooling, and supporting infrastructure.

·       Contribute to platform standardisation and operational improvements.

Automation & CI/CD

·       Support CI/CD platforms and development tooling.

·       Develop and maintain scripts and automation using PowerShell, Python, Bash, or similar technologies.

·       Assist with Infrastructure as Code and platform configuration management.

·       Improve repeatability, documentation, and operational consistency across platform services.

Observability, Support & Reliability

·       Support monitoring, alerting, and operational dashboards across platform services.

·       Troubleshoot and resolve infrastructure, cloud, and platform issues.

·       Participate in incident response, root-cause analysis, and service improvement activities.

·       Help to improve platform reliability, resilience, and operational performance.

·       Maintain technical documentation and operational procedures.

·       Support escalated platform-related issues and drive continuous improvement.

Collaboration & Technical Leadership

·       Act as a technical contributor within the Platform Engineering team.

·       Work closely with seniors on platform improvement initiatives.

·       Work closely with development teams to understand requirements and improve platform services.

·       Evangelise best practices around platform operations, automation, reliability, and cloud services.

·       Contribute to platform roadmaps.

What You'll Need

Essential

·       Experience supporting platform, infrastructure, DevOps, or cloud engineering environments.

·       Good infrastructure experience across Windows and/or Linux environments.

·       Experience working with cloud platforms, preferably AWS.

·       Experience with virtualisation technologies such as VMware, Hyper-V, Proxmox.

·       Experience supporting CI/CD platforms and automation tooling.

·       Scripting and automation experience using PowerShell, Python, Bash, or similar.

·       Experience with Infrastructure as Code and configuration management concepts.

·       Good troubleshooting and problem-solving skills.

·       Experience supporting business-critical systems and services.

·       Ability to work effectively with development teams and technical stakeholders.

·       Good documentation, project and communication skills.

Desirable

·       Experience administering source control platforms such as Perforce, GitHub, GitLab

·       Experience supporting TeamCity, Jenkins, GitHub Actions, or similar CI/CD platforms.

·       Experience with monitoring and observability platforms such as Datadog, Grafana, Prometheus, or similar.

·       Experience with Docker, Kubernetes, or container-based platforms.

·       Experience with package management platforms such as Artifactory or Nexus.

·       Experience supporting software development, game development, or creative production environments.

·       Experience migrating services from on-premises infrastructure to cloud platforms.

·       Understanding of Site Reliability Engineering (SRE) principles.