Store Design Project Manager - EU

About Charlotte Tilbury Beauty 

Founded in 2013 by world‑renowned makeup artist and beauty entrepreneur Charlotte Tilbury CBE, Charlotte Tilbury Beauty has transformed the global beauty industry with one mission: to empower everyone, everywhere to look and feel like the most confident version of themselves. With our easy‑to‑use, easy‑to‑choose, easy‑to‑gift icons, we’ve become one of the most talked‑about beauty brands on the planet - and the magic is only growing. 

Today, we’re a global beauty phenomenon, scaling at record speed across 50+ markets with over 3,000 Dream Team members bringing the Tilbury magic to life every single day. Across the world, our Retail Teams and Magic Offices work hand‑in‑hand to shape the Charlotte Tilbury experience - from the glamour of London and the style capitals of Europe, to the energy of the Americas, the vibrant beauty hubs of the Middle East and the fast‑growing innovation centres across APAC. Every region brings its own sparkle, culture and community, creating the unmistakable magic of Team Tilbury. 

We’re bold. We’re disruptive. We’re powered by creativity, innovation and industry‑leading tech. And as we continue to break records across countries, channels and categories, we’re looking for extraordinary talent to join us. 

About the role

We are looking for an inspiring Store Design Project Manager who will be managing key store design projects in Europe – North & South. This involves managing projects from initial creative concept to store opening. This will predominantly be for Self-Select store execution across Europe. This role includes fostering exceptional Charlotte Tilbury customer experience within cost, schedule and operational requirements.

You will be leading SD projects in Europe - taking all projects from concept through to reality, dealing with suppliers/contractors & reporting in to EMEA HO SD, therefore effective communication is key. You will have a detailed mind, from CPA’s, budgets to contracts, you will need an eye for detail! Ultimately, you enjoy working in high octane environment as well as recognise that the fast-paced nature of the work; means that accuracy & time management is key!

Please note, this role is based in our London Head offices. We work a hybrid model, with 2-3 days in the office and the rest of the week can be WFH.

As our Store Design Project Manager you will

• Ensure design standards and concepts are maintained in all architectural details.
• Manage, assist, and develop Charlotte Tilbury Beauty Inc. consultants, including ME engineers, external PMs, and architects.
• Understand and interpret DDA and building codes & ensure apply for relevant building applications where applicable eg. Advert consent.
• Perform material and detail research with suppliers and consultants for architectural store design elements with consideration to construction standards, maintenance, operations, and procurement needs.
• Organise, update, and archive all project documentation and assist in development and updates to design standards guidelines.
• Ensure that the execution of assigned projects is in alignment with Brand strategy, project schedules and project budgets; Communicate effectively via verbal and drawing skills.
• Work closely with the design team to review and obtain approval of manufacture drawings for design integrity and safety standards for assigned projects.
• Provide and manage CPA for all store design project and present updates to the business. Manage the whole process from design to execution!
• Identify and propose solutions to resolve issues that can impact project schedule, cost, or design integrity on multiple projects.
• Attend installation of new concessions and stores monitoring standards and snagging issues.

Who you will work with

• You will report directly into our Head of Store Design, EU.
• You will work closely alongside the wider Store Design & VM team within the EU function, as well as our Global team and cross functionally with the wider EU Function.

About you

• You are an experienced project manager within the Retail space. You have extensive knowledge of accessibility and building codes; alongside a good understanding of basic mechanical, electrical, plumbing, and structural concepts.
• You have experience in managing the approval process for retail stores in all types of environments (new stores, existing stores, historic street-facing buildings, etc.)
• You have decisive problem-solving skills with regards to construction materials and methods; with exceptional eye for detail and great vision on how to use spaces and commercial opportunities.
• Supreme organisational skills – you will be running multiple jobs, managing multiple suppliers/contractors keeping everything on track, while also keeping your manager informed of current project statuses.
• You are a self-starter, ability to work independently and with team. Ability to work collaboratively and drive team success; you are skilled in the visual, written and verbal communication of design issues.
• Expert in Vectorworks, AutoCAD and basic Photoshop, Indesign, Microsoft (excel, power point, word etc)

• An excellent communicator, you are a strong collaborator, can build strong relationships effectively across all levels, with the ability to influence and effectively articulate your point of view.
• You work well under pressure, you can ruthlessly prioritise and know how to influence up and work in an agile environment with ease.
• Have a flexible and professional attitude, you are hungry to learn and welcome challenge!
• Have exceptional organisational and prioritising skills, with great attention to detail and is results-driven.

Charlotte Tilbury is a fast‑paced, dynamic and ever‑evolving environment where agility, ambition and a passion for excellence help our teams thrive. We look for people who want to grow, innovate and be part of a truly global #DreamTeam. 

While we outline the experience and skills we believe set candidates up for success, they’re a guide - not a barrier. If you can demonstrate the capabilities needed for the role, we’d love to hear from you, whether you have more or less experience than listed. 

Why join us? 

• Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves 

• We’re a hybrid model with flexibility, allowing you to work how best suits you 

• 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday 

• Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey 

• Financial security and planning with our pension and life assurance for all 

• Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues 

• Bring your furry friend to work with you on our allocated dog friendly days and spaces 

• And not to forget our generous product discount and gifting! 

At Charlotte Tilbury Beauty, our mission is to empower everyone, everywhere, to feel like the most beautiful and confident version of themselves. We bring this to life by welcoming people from diverse backgrounds, cultures, identities, and perspectives into our global team. A workforce that reflects the world around us helps us better serve our communities, our customers, our colleagues, and every candidate who takes part in our recruitment process. 

Want a closer look at life at Charlotte Tilbury Beauty? Follow our LinkedIn page! For updates, stories, and behind‑the‑scenes moments.