Lifecycle & Retention Lead

Thrillophilia.comIndia, GambiaPosted 9d ago

Jobs by Adzuna

About the Company Thrillophilia is looking for a Lifecycle & Retention Lead to own the customer journey after a traveller first interacts or books with us. About the Role Your mandate is straightforward: increase repeat bookings, reactivate dormant customers, build referrals and improve customer lifetime value. This is not merely a CRM campaign-management role. You will identify where customers disengage, design interventions across the lifecycle and take commercial ownership of retention reven…

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