VP of Operations Management - Gravitas Recruitment Group
Global Payment Solutions Operations, VP
Contract Summary Box:
Location: On-Site
Contract Length: 2 weeks
Day Rate / Pay: 0.0
Start Date: 16/07/2026
The Global Payment Solutions Operations, VP role is a contract position created to oversee and lead international payment and account maintenance processes within a shared service center environment. This role requires direct engagement with internal stakeholders and management of outsourced activities to ensure service levels, compliance, and operational excellence. The position involves managing ongoing initiatives, quality improvements, and operational risk within a regulated banking context.
Key Skills & Experience
- Proven leadership experience in operations/processing, ideally within a GSC or operations environment
- Strong operational management capability, including SLA delivery, capacity planning, productivity/cost management, and continuous improvement (Lean) mindset
- Strong understanding of operational risk, controls, audit, and compliance expectations in a regulated banking environment, with working knowledge of policy requirements
- Excellent stakeholder management and communication skills, able to influence across functions, regions, and with external/industry counterparts
- Demonstrated people leadership capability: coaching, performance management, training needs identification, and building a high-morale, collaborative team culture
- A resilient, self-starter capable of driving performance sometimes in ill-defined / new domains often on a virtual / remote basis
Requirements
- Right to work in the relevant jurisdiction
- Availability to start on 16/07/2026
- On-site working environment required
- Minimum of proven leadership experience in operations/processing within a GSC or related environment
If you have the required skills and availability, please apply with an updated CV.
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