Assistant Store Manager - Whangārei
Who are we?
Animates is New Zealand’s largest pet care specialist, with 48 retail stores, 34 grooming salons and 14 vet clinics working together across communities to support the wellbeing of pets. Every day our teams empower pet parents with trusted advice, quality products and expert services so they can make informed decisions for the animals they love.
As part of our busy, Whangārei store, you’ll be part of an energetic team who are passionate about Pets, Retail and Customer Service.
This is a full-time, permanent position, working 40 hours per week, from Sundays through to Thursdays, including store opens and closes as per the roster.
What you'll be doing?
This isn’t your regular customer service role. Here at Animates, the advice you give and the products you sell make a real difference to the lives of pets.
As an Assistant Store Manager, you'll provide the Store Manager with the support they need to deliver customer service excellence, drive sales, coach the team whilst meeting the high operational standards and financial targets we expect.
Our values-led culture and extensive training will also develop your expertise to provide specialist nutrition advice, suggest educational toys and know what fish species make good tank-mates + much more!
What we’re looking for:
Passion for developing and supporting your team. You’ll also pride yourself on delivering customer service excellence, proactively seek solutions and be committed to ongoing learning.
To be successful you’ll also have:
- Proven experience coaching and developing others
- Supervisory or store Management experience preferred but not essential
- An exceptionally friendly and engaging manner to build a regular customer base and grow sales
- Operational experience to identify key priorities, meet deadlines and delegate
- Experience in a customer facing role (retail experience preferred)
- Physical ability to lift stock (up to 20kg)
- Flexibility to work weekdays, weekends and public holidays
- A positive attitude and dedication to being a valuable team member
What we offer:
- A leadership bonus scheme
- Ongoing learning and development
- Various career progression pathways
- Generous discounts at our retail stores and vet clinics
- Parental leave benefits to support your growing family
- Give back to your chosen charities through our ‘Paws for Good’ volunteer leave
- Paid bereavement leave following the loss of a pet
- Access to free counselling through our Employee Assistance Programme
- Stability. Be part of a business that’s growing and thriving
Why you will love Animates:
We’re proud to offer a genuinely supportive and inclusive culture, where our leaders care deeply about the wellbeing of their teams and everyone lives our values of passion, authenticity, care, knowledge, and togetherness. As a Rainbow Tick Certified Employer, we encourage you to bring your whole self to work.
We’re also honoured to be the first organisation in Aotearoa to achieve Gold level recognition in the Mental Health First Aid Workplace Recognition Programme. This reflects how seriously we take mental health and wellbeing—through training our people in Mental Health First Aid, creating safe and open environments to talk, and making sure everyone feels supported, connected, and able to look out for one another every day.
If you’re looking for a leadership role where you can grow and support your team, run a successful store, and make a real difference to pets and their people, we’d love to hear from you.
Similar roles
Senior Mobile Developer (Android)
Trade Me·Penrose, New Zealand
Trade Me Role Description At Trade Me, we're about connecting Kiwi to create the life they want. Whether it's the big things like finding a home, a job, a car or growing their business, or the smaller things, like finding that right bedside table or parting ways with some old stuff. At Trade Me our vision is to be the…
- Full-time
- Skilled Migrant (Residence) — PR, points-based, no single employer
Community Support Worker - Youth
Pact ELMO·Nelson, New Zealand
Introduction About Pact At Pact, we believe everyone deserves the opportunity to live a meaningful, connected life. We are a leading provider of community, vocational, and residential support across New Zealand. We support people with intellectual disabilities, mental health & addiction challenges and, young people, to reach their goals and build independence. Our passionate team walks alongside individuals, empowering them…
- Full-time
- NZD 26–NZD 31 / hr
- Skilled Migrant (Residence) — PR, points-based, no single employer
Engineering Manager - Machine Learning (AI Products)
Xero·Parnell, New Zealand
The role & impact As Engineering Manager, you'll lead a high-performing, inclusive team of ML and platform engineers, responsible for turning research and models into production-grade ML infrastructure that runs at scale. You'll balance predictable delivery with a relentless focus on system health, taking the lead on MLOps maturity, observability and the operational realities of running AI systems in production,…
- Full-time
- Skilled Migrant (Residence) — PR, points-based, no single employer
(CHC) Class 4 Driver Labourer
DKW Recruitment Group Ltd·Christchurch, New Zealand
Our client is a leading asphalt company in New Zealand that provides quality asphalt paving, surfacing, and maintenance services for residential, commercial, and industrial projects. At present, we are looking for a Class 2/4 Civil Construction Driver/Labourer Your Main Responsibilities Will Include: * 5.5 tone truck, class 2/4 truck all around Canterbury * Working in the construction crew * Driveways,…
- Full-time
- Skilled Migrant (Residence) — PR, points-based, no single employer
Intermediate / Senior BAS Accountant
Tyler Wren·Dunedin, New Zealand
About Our Client This respected Dunedin based CA firm built on a foundation of trust, collaboration and genuinely strong team connections. Known across the region for their approachability and high calibre advisory services, they have created a vibrant culture where people enjoy coming to work every single day. Leadership actively invests in their staff, providing a supportive ecosystem where your…
- Full-time
- NZD 70k–NZD 100k / yr
- Skilled Migrant (Residence) — PR, points-based, no single employer
Healthcare Team Administrator
Alpha Recruitment·Auckland, New Zealand
Are you an experienced administrator with a background in healthcare and a talent for keeping busy teams organised, connected and on track? A healthcare client of ours is looking for an experienced team administraor to join a Disability Health Services team and play a key role in supporting the delivery of inclusive, accessible and equitable health services for disabled people.…
- Contract
- Skilled Migrant (Residence) — PR, points-based, no single employer
Senior Online Merchandiser - 6 Month FTC
dept·London, Canada
<p><strong>Senior Online Merchandiser<br></strong>6 month FTC<strong><br></strong>London, hybrid</p> <p><em>DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include…
- On-site
- Full-time
- Express Entry — PR day one, no employer
Fleet Service Technician
Bridgestone NZ·New Zealand
Ready to get your hands dirty, build real skills, and work for a brand people actually trust? We are on the hunt for an experienced OTR Technician to join us. The Role You'll be joining our commercial store in Hamilton as an experienced Fleet Service Technician, keeping our customers' fleet vehicles rolling safely and on time. No two days look…
- Full-time
- Skilled Migrant (Residence) — PR, points-based, no single employer
