Warehouse Operative
We are looking for a Warehouse Operative to join our close-knit team and play a critical role in the receipt and distribution of pharmaceutical products whilst ensuring a high level of customer service to both internal and external customers.
Key Responsibilities:
Operational
- To assist in the receipt and checking in of stock, ensuring that all deliveries from suppliers are correct and that damages/errors are reported within one working day, and all associated paperwork completed correctly and in a timely manner
- To assist in the effective management of stock, rotation of stock, stock taking and the recording of stock to ensure availability for sale within 24 hours
- To complete the necessary cleaning required ensuring that the Operations Centre is maintained within the MHRA and Health & Safety Audit requirements
- To assist with the delivery of orders to customers, including picking and packing, ensuring that they are correct and are presented to the customer with the necessary documents
- To work closely with all Clinigen departments to ensure that all delivery specifications are met
- Work to the agreed targets set out in your PDP designed in conjunction with your line manager
- Liaise with stakeholders within the Operations Centre, as well as the wider Clinigen business (Clinical Trials, Managed Access & General Access)
Technical
- To work in accordance with all company SOPs and recall procedures
- Assist in the effective operation of the Operations Centre under GDP guidelines by undertaking initial and ongoing GDP training, as well as Individual training and development (on the job training/coaching and specific technical courses)
- To complete administrative duties as required as well as security and temperature recording
- Maintain pest control standards
- Support improvement activities/events within the warehouse.
- Contribute to the development of Clinigen’s culture and the development of an high performing team within the Operations Centre
- Relevant experience of working within a fast paced, proactive warehouse environment is desirable for this role
- High levels of attention to detail and accuracy, with excellent numerical & written communication skills is essential for this role
- Clear, and concise communication skills with the ability to build and manage relationships with both internal and external stakeholders
- A flexible approach to working as part of a team, with an openness to providing support to the immediate team and wider internal stakeholders as and when required.
- Being comfortable to work autonomously, with the ability to prioritise own workload and make independent decisions
- Proficient in the use of Microsoft packages (including Word, Outlook and Excel etc.)
- Previous experience working with an ERP (ideally Oracle) would be advantageous for this role
- An up-to-date flexi/counterbalance forklift license and driving license would also be beneficial.
Please note - this role is offered subject to a satisfactory DBS check
- 27 days holiday plus 8 bank holidays
- Pension contributions 4.5% matched
- Life assurance 4 x annual salary
- Flexible Benefits Platform with £25/month Company contribution
- Annual salary review
- Independent financial advice service
- Enhanced Employee Assistance Programme
- Shopping discounts with retailers
- Long service awards
- Recognition scheme & employee of the year awards
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