Administrative Assistant-Warehouse
Charger Logistics Inc. is a world-class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger Logistics has transformed into a world-class transport provider and continues to grow.
We are currently looking to add a motivated individual that is able to work in a fast-paced environment to join our Warehouse team.
Job Responsibilities:
- Respond to inquiries from customers and Customer Service regarding rush orders, inventory discrepancies, scheduling rework / builds.
- Review customer orders received. Check for accuracy and completeness.
- Interpret, manage and coordinate with the warehouse on any specific order requirements.
- Plan then release orders to the Warehouse Team according to customer schedules and / or needs.
- Arrange pickups for customers. Book appointments online via customer portals and email. Track all pickups to ensure they have occurred.
- Update customers’ website portals for shipping and cancel date details.
- Plan and book inbound delivery appointments. Assign drivers to doors for pick up and deliveries.
- Manage customer on-site pickups, provide BOL’s and coordinate loading of orders with the Warehouse team.
- Keep all parties informed, communicating issues, delays and options. Problem solve as required.
- Sort, distribute and file shipping and receiving documents.
- Confirm inventory with Inventory team, relay any issues with Customer Service, ensure timelines are being met and coordinate shipments to and from the warehouse and off-site facility. Resolve any issues and escalate if required
- Related warehouse clerk or warehouse administrative experience is required.
- Experience working with major retailers in a supply chain / logistics environment is an asset.
- Invoicing and manpower resource planning experience are assets.
- Ability to effectively communicate both verbally and in writing.
- Ability to prioritize and manage conflicting demands.
- Ability to work individually as well as part of a team.
- Demonstrated time management skills.
- Competitive Salary
- Healthcare Package
- Growth Opportunities
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