Operations Coordinator
We’re looking for an experienced Operations Coordinator to help oversee the workflows that support our customers from onboarding onward.
This is a hands-on role focused on keeping customers successful, coordinating across teams, improving processes, and making sure issues and commitments don’t fall through the cracks. This is not an executive or strategy-only position.
What You’ll Do
- Coordinate the customer journey from onboarding and training through ongoing support and retention.
- Follow up with customers, identify pain points, and make sure issues are carried through to resolution.
- Coordinate issues involving Sales, Accounting, Software, integrations, or licensing, bringing the right people together and keeping ownership clear.
- Build and improve business processes rather than simply following existing ones.
- Keep projects and priorities moving by tracking commitments, dependencies, blockers, and next steps.
- Spot gaps and blind spots, ask the right questions, and identify who needs to be involved.
- Use customer feedback and operational information to identify opportunities for improvement.
- Provide clear, concise updates and help keep operations organized end-to-end.
What We’re Looking For
- Experience in operations, project coordination, project management, customer operations, or a similar hands-on role.
- Experience owning projects or operational work through completion, including coordinating dependencies and following up on outstanding items.
- Comfortable working from an initial goal, identifying what information or people are needed, and building a practical plan.
- Experience coordinating across different teams and priorities.
- Clear, concise professional communication.
- Interested in a stable, long-term, hands-on coordination role.
- CAD $80,000 annual salary plus up to CAD $10,000 annual bonus
- Fully remote
Similar roles
Junior Consultant: Iso, Risk Management e Compliance
TXT e-solutions SPA·Italy
HSPI SpA è una società di consulenza direzionale nata nel 2003 grazie alle forti competenze dei professionisti che l’hanno costituita, è da sempre caratterizzata da un modello operativo capace di integrare competenze distintive di Consulenza Direzionale con conoscenze specialistiche in ambito ICT e Digital innovation. Da Ottobre 2020 è parte del Gruppo TXT ed offre una vasta gamma di servizi…
- Full-time
Project Coordinator
CMiC·Toronto, Canada
Computer Methods International Corp. (CMiC) is a Software Development firm specializing in enterprise financial and cost management systems designed for the Construction and Engineering industries. About CMiC CMiC is the leading provider of complete, integrated and advanced enterprise level software solutions for construction and capital projects. For nearly four decades, CMiC has partnered with the largest and most technologically progressive…
- Hybrid
- Full-time
- Express Entry — PR day one, no employer
Project Manager - PL#60915
Peter Lucas Project Management Inc.·Prince George, Canada
Peter Lucas Project Management invests in people, community, and cutting-edge technology to provide gold standard project delivery. We are currently looking for a Project Manager to join our team. At Peter Lucas we offer a variety of work, professional development, and learning opportunities that come from working on diverse projects in the mining, energy, and heavy industrial sectors. Our dynamic…
- Full-time
- Express Entry — PR day one, no employer
Project Manager - PL#60915
Peter Lucas Project Management Inc.·Kelowna, Canada
Peter Lucas Project Management invests in people, community, and cutting-edge technology to provide gold standard project delivery. We are currently looking for a Project Manager to join our team. At Peter Lucas we offer a variety of work, professional development, and learning opportunities that come from working on diverse projects in the mining, energy, and heavy industrial sectors. Our dynamic…
- Full-time
- Express Entry — PR day one, no employer
Project Manager - PL#60915
Peter Lucas Project Management Inc.·Kamloops, Canada
Peter Lucas Project Management invests in people, community, and cutting-edge technology to provide gold standard project delivery. We are currently looking for a Project Manager to join our team. At Peter Lucas we offer a variety of work, professional development, and learning opportunities that come from working on diverse projects in the mining, energy, and heavy industrial sectors. Our dynamic…
- Full-time
- Express Entry — PR day one, no employer
Account Executive, Group and Season Ticket Sales
Winnipeg Football Club·Winnipeg, Canada
The Winnipeg Football Club is seeking a highly motivated, energetic, sales professional to focus on selling Winnipeg Blue Bombers season tickets, groups and game day tickets. The right individual will be a self-starter who can generate sales through proactive sales strategies and creative initiatives that engage all types of fans. What you will do: * Achieve and surpass defined targets…
- Full-time
- Express Entry — PR day one, no employer
Multi-Skilled Technician
Together Housing·Manchester, United Kingdom
We are currently seeking a Multi-Skilled Technician to join our team in Salford. As a Multi-Skilled Technician, you’ll play a key role in delivering a high-quality, customer-focused building repair and maintenance service across our group-owned properties as required. You’ll be responsible for carrying out a wide range of repairs efficiently and to a high standard, often completing jobs in a…
- Full-time
Generation Construction Safety Advisor - PL#34283
Peter Lucas Project Management Inc.·Saskatoon, Canada
Peter Lucas is seeking an experienced Generation Construction Safety Advisor to provide safety oversight and support for construction and sustainment activities at various energy generation facilities across Saskatchewan. This is an excellent opportunity for a safety professional with strong industrial or construction experience who enjoys working in the field and supporting multiple projects and teams. The successful candidate will work…
- Full-time
- Express Entry — PR day one, no employer
