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Customer Support

RVM SYSTEMS sp. z o.o.PolandPosted 12d ago
Jobs by Adzuna
Customer Support Miejsce pracy: Rozalin (pow. pruszkowski) Twój zakres obowiązków Przyjmowanie zgłoszeń dotyczących maszyn (telefon, e‑mail, system ticketowy). Zdalna diagnostyka usterek maszyn, czujników i podzespołów. Prowadzenie użytkownika krok po kroku przez procedury naprawcze. Logowanie wszystkich zgłoszeń w systemie oraz aktualizowanie statusów. Eskalacja problemów do techników terenowych lub II linii wsparcia, jeśli problem wymaga interwencji fizycznej lub zaawansowanej wiedzy. Współpr…

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