Chief of Staff to the UK General Manager

Chief of Staff to the UK General Manager

Location: Manchester

About the Role

This is a unique opportunity to work alongside the UK General Manager as a trusted partner in driving the performance and growth of the UK business.

As Chief of Staff, you will operate at the centre of the organisation, turning business priorities into action and ensuring the day-to-day operation runs effectively. You’ll work across every function - from Operations and Commercial to Finance, Product and Customer Success. You will drive execution, remove blockers, improve processes and ensure teams are aligned, accountable and delivering against agreed priorities.

This role is designed for an ambitious professional who has already built a strong problem-solving track record and wants to accelerate their development into senior leadership. You'll gain unparalleled exposure to business strategy, commercial decision-making and executive leadership while owning meaningful projects that have a direct impact on the business.

If you're naturally curious, commercially minded and enjoy solving problems with data and people, this is an exceptional opportunity to further accelerate your career.

What You'll Do

Working as the UK General Manager's right-hand partner, you'll:

• Identify opportunities to improve business processes, ways of working and organisational effectiveness.
• Lead cross-functional projects from concept through to delivery, driving business change initiatives that improve performance and efficiency whilst ensuring outcomes are achieved on time and with stakeholder buy-in.
• Help ensure strategic priorities remain on track by following up actions, removing blockers and maintaining momentum, with coordination with multiple teams
• Prepare high-quality business cases and recommendations to support executive decision-making and to drive change.
• Build strong relationships across all levels of the organisation, influencing stakeholders without direct authority by acting as a connector between teams, ensuring communication and alignment across the business.

What We're Looking For

We're looking for someone with exceptional potential and capability, rather than extensive experience. 

You'll bring:

• Previous experience of shaping and delivering business change and process improvement initiatives.
• Outstanding analytical and problem-solving skills.
• Strong commercial awareness and genuine interest in how businesses operate.
• Confidence in working with people across different functions, personalities and levels of seniority.
• Excellent communication skills, with the ability to simplify complex ideas into clear recommendations.
• A bias for action and ownership—you enjoy taking ambiguity and turning it into progress.

Your background could have been within a start up or hypergrowth environment, learning as you go with a track record of delivery success.

Why This Role?

This isn't a traditional Chief of Staff role focused on administration. It's a high-impact business role designed to work with our UK General Manager to drive execution, improve performance and support the continued growth of the business.

If you're looking for a role that will challenge you, accelerate your learning and give you an exceptional platform for future leadership opportunities, we'd love to hear from you.

What’s in it for you?

Besides the opportunity to work for a global company that is customer and people focused, we offer:

• A great team of like-minded professionals

• Private Healthcare
• Income Protection Scheme
• Pension
• Group Life Assurance
• Cycle to Work Scheme
• Electric Car Benefit Scheme
• Employee Assistance Programme
• Eyecare and Spectacle Vouchers

Sounds good? Then apply now. Get on board today!

Add your resume and anything else to showcase why you would be a great addition to our team. We regret that this position is only available for UK&I citizens/Residents with indefinite leave to remain in the UK&I, with current full time work rights for the United Kingdom, currently residing in the UK.

No recruitment agencies, please! We won’t accept any introductions.

Vix Technology is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all people and want to build a workforce as diverse as the community we serve. We aim to have a work environment where everyone feels included and everyone can realise their full potential.