Dental Treatment Coordinator (TCO)
Treatment Coordinator (TCO)
Job Title: Treatment Coordinator
Location: Dentopedia Group Clinics
Schedule: Monday – Friday & Weekends
Job Type: Full-Time
Salary: Minimum wage £12.71 per hour & Attractive commission based on treatment plan sales
Join a Growing, High-Standard Private Dental Group
We are not just hiring a TCO. We are building a team of future leaders.
About Us
Dentopedia Group is a growing network of modern dental clinics delivering high-quality, ethical dentistry. With over 10 years of experience in private practice ownership, we are known for strong leadership, structured systems, and exceptional patient care.
We are proud of our high staff retention and supportive team culture. Many of our team members have progressed into senior and leadership roles, and we actively promote from within. As we expand, we are seeking confident and commercially aware Treatment Coordinators to join our brand new, state-of-the-art premises and grow with a professional, forward-thinking group committed to raising standards.
If you are looking for real career progression within an ambitious and supportive organisation, we would love to hear from you.
Role Overview
The Treatment Coordinator plays a key role in guiding patients through their treatment journey. You will support patients from initial enquiry through consultation to treatment acceptance, ensuring they feel informed, confident, and supported every step of the way.
This is a patient-facing, performance-driven role that requires excellent communication, organisation, and follow-up skills.
Key Responsibilities
- Conduct non-clinical consultations with patients
- Explain treatment options, fees, and finance solutions clearly
- Support conversion of enquiries into booked consultations
- Follow up treatment plans to maximise acceptance
- Build strong rapport and trust with patients
- Work closely with dentists and nurses to coordinate treatment journeys
- Track performance metrics and report on conversion rates
- Manage patient communication via phone, WhatsApp, and email
- Ensure all patient records and consent documentation are accurate
- Support diary optimisation and clinic revenue growth
What We’re Looking For
- Previous experience as a Treatment Coordinator or similar sales/patient-facing role
- Confident communicator with strong rapport-building skills
- Comfortable discussing fees and finance options
- Highly organised with strong follow-up discipline
- Commercially aware while remaining ethical and patient-focused
- Professional appearance and confident presentation skills
- Able to work in a target-driven environment
- Confident using dental software and CRM systems
Why Join Dentopedia Group
- Clear systems and structured patient journeys
- Strong marketing support and consistent patient flow
- Supportive management and leadership
- Performance recognition and growth opportunities
- Opportunities for progression within a growing group
- Ongoing training and development
Essential Requirements
- Right to work in the UK
- Excellent spoken and written English
- Strong organisational and time-management skills
- Confident discussing finance and treatment costs
- Professional and confident telephone manner
- Reliable, punctual and well-presented
- Able to work full-time Monday to Friday & Weekends with mutual agreement
Staff Benefits
- Three fully paid staff events each year – Summer Event, Winter Event, and Christmas Party
- 50% discount on treatments for yourself at any Dentopedia clinic
- 20% discount for your family members and relatives
- Ad-hoc Amazon gift vouchers approved by CEO
- Seasonal gifts and Christmas bonus
Similar roles
Senior Property Management Surveyor
Workman LLP·Birmingham, United Kingdom
ABOUT THE ROLE A Property Management specialist who is responsible for the daily operation of a diverse property portfolio consisting of commercial, industrial and retail properties. The role will require regular and direct communication with institutional fund management clients and the supervision of a number of other property managers, graduates and on-site staff. You will work closely with the Property…
- Hybrid
- Full-time
Beef Herdsperson
Dyson Farming·Hinton Charterhouse, United Kingdom
Dyson Farming is a family-owned business, with a vision to benefit future generations through a commitment to commercially viable and environmentally sustainable food production at scale. We strive to be industry leaders in efficient, high-technology agriculture, employing highly skilled, pioneering people and supported by research and development in an ever-closer partnership with our sister company, Dyson. We see the future…
- Full-time
Trainee Generator Controls Engineer
AVK·Lenham, United Kingdom
At AVK we are looking for three Trainee Generator Engineers to join our Service Team. The role would suit a candidate that expresses an interest in either mechanical or electrical engineering, specifically heavy industrial engines and alternative power technologies and is seeking to expand their knowledge and experience alongside a team of experienced engineers, within a successful service division. The…
- Full-time
Legal Assistant - Residential
HCB Widdows Mason·Aberdare, United Kingdom
HCB Widdows Mason is seeking a proactive and detail-oriented, experienced Legal Assistant to join our Residential team. This position is ideal for individuals who are passionate about providing high-quality support to clients navigating residential property transactions while gaining valuable experience in a professional legal environment. Comprehensive training will be provided to the right candidate. Your key responsibilities will include: *…
- Full-time
2nd Line Engineer- Weekend shift (Fri-Monday)
Focus Group·Birmingham, United Kingdom
2ND LINE SUPPORT ENGINEER- WEEKEND SHIFT PATTERN Location: Birmingham- 2/3 days per week in the office Salary £28-35k depending on experience Working hours- Friday, Saturday, Sunday, Monday- working a shift pattern between the hours of 7am-7pm (Internal job level : Associate) At Focus Group, we're proud to be one of the UK's leading providers of IT, telecoms, connectivity and cybersecurity…
- Hybrid
- Full-time
Workshop Vehicle Technician / Mechanic
U-Drive·Bristol, United Kingdom
U-Drive are recruiting for a positive and 'can-do' professional Vehicle Technician with a drive to consistently provide the best service possible. As a Workshop Vehicle Technician, your primary responsibility is to ensure a comprehensive and efficient maintenance and service operation for our fleet, working from our Bristol workshop with a focus on LCVs alongside some car work. ABOUT THE ROLE…
- Full-time
Photographer & Retoucher (Part Time)
Freddies Flowers·London, United Kingdom
Freddie’s Flowers was founded by Freddie Garland in October 2014 with one ambition: to change people’s relationship with flowers. We believe flowers aren’t only for grand occasions, but they make every day special, inspiring creativity and sparking joy. Our starting point was our direct-to-consumer subscription model, helping us grow a loyal UK following. We launched in Germany in 2020, and…
- Hybrid
- Part-time
Manufacturing Shift Manager
Weetabix·Burton Latimer, United Kingdom
At Weetabix, we believe that diverse teams drive better ideas, stronger decisions, and a more inclusive workplace for everyone. We’re committed to building an organisation where people from all walks of life feel they belong—where different voices, experiences, and backgrounds are valued and respected. Closing date: 20th September 2026 Interview process: 2 Stage Interview Process Working pattern: 24/7 Shift Pattern…
- Full-time
