Are you ready to lead AI adoption that puts people first?

Datacom is seeking an Implementation Change and Adoption Lead to steer transformative AI programs with a human-centric approach. You’ll shape change that people feel, understand, and own—accelerating value while empowering teams to thrive in new ways of working. If you’re passionate about bridging strategy and people, turning insights into confident action, and driving measurable adoption, this could be your next big move.

What You'll Be Doing

The Implementation Change and Adoption Lead, you will be responsible for ensuring the successful adoption of AI capabilities across Datacom by putting people at the centre of transformation. This role develops and implements change management strategies that address the human aspects of AI adoption, helping individuals and teams navigate the transition to new ways of working. This internally facing role sits within the Transformation and Engagement function with a dotted line to the Head of AI Centre of Enablement. You will ensure that change impacts are thoroughly assessed, adoption barriers are addressed, and people are adequately prepared to embrace AI-enabled transformation with confidence and capability.

Who We're Looking For

We are looking for an Implementation Change and Adoption Lead who can demonstrate a proven track record in leading change management for large-scale AI, technology, or digital transformation programs and who can expertly manage stakeholders by partnering with executives, mid-level leaders, and frontline teams.

You will bring:

Experience designing and executing change strategies using established methodologies (e.g., Prosci/ADKAR, Kotter)
Ability to translate business goals into practical adoption plans, learning pathways, and communication plans
Excellent written and verbal communication skills; skilled at crafting compelling change narratives
Cross-functional collaboration mindset with a bias for action and delivering measurable adoption outcomes
Knowledge of AI concepts, ethics, governance, and how AI can be embedded into operations and customer experiences
Bachelor’s degree in business, psychology, change management, information systems, or a related field (master’s preferred)
Experience in a technology services or professional services environment
Familiarity with learning and development practices and working with an AI Academy or similar center of enablement
Change leadership across geographically dispersed teams; experience in a hybrid/remote work setting
Change analytics capability: defining and tracking adoption metrics, feedback loops, and continuous improvement

Why Datacom?

A pivotal role in a fast-moving AI change program with real impact on how Datacom works
Competitive salary and benefits package
Flexible and collaborative work environment with opportunities for professional growth
A supportive network across Transformation, Engagement, and AI Enablement teams

Ready to Drive What's Next?

If you're ready to be a part of the operational force behind Datacom's AI ambitions, we'd love to hear from you.

Apply now and tell us how you've turned complex change and adoption initiatives into measurable outcomes.

Similar roles

Clinical Team Lead

Frontline Health Auckland & Upper North Island·New Zealand

Combine hands-on addiction practice with clinical and operational leadership in this Monday to Friday role. You will coordinate casework and group treatment, guide clinical staff and help ensure services are delivered consistently, safely and in line with contractual and professional standards. Working with clients who may be experiencing both addiction and mental health challenges, you will lead assessment and treatment…

Full-time
NZD 104k–NZD 124k / yr
Skilled Migrant (Residence) — PR, points-based, no single employer

42m ago

3rd Line Service Desk Engineer

Station·London, United Kingdom

3rd Line Service Desk Engineer Location: Central London - Hybrid – 3 days office / 2 days working from home Salary: Up to 40,000 Contract: Permanent, Full-Time We're partnering with an established organisation looking to strengthen its IT support function with the addition of a 3rd Line Service Desk Engineer. This is a people-focused technical support role for someone who…

Full-time

4h ago

Panel Helpdesk Associate

Sago·Gurugram, India

We're a team of innovators, strategists, and problem-solvers dedicated to helping our clients connect human answers to business questions. With a culture that values collaboration, creativity, and personal growth, we're looking for a Panel-Helpdesk Associate to join our team in India and contribute to our global success. We are SAGO. Passionate and inspired thinkers, who celebrate our wins. Vibrant Leaders…

Remote
Full-time

6h ago

Panel Helpdesk Trainee (Voice)

Sago·Gurugram, India

About The Company: We're a team of innovators, strategists, and problem-solvers dedicated to helping our clients connect human answers to business questions with a culture that values collaboration, creativity, and personal growth. We are SAGO. Passionate and inspired thinkers, who celebrate our wins. Vibrant Leaders who empower our colleagues and innovate the Market Research industry. Curious learners, constantly finding new…

Remote
Temp

6h ago

Panel Helpdesk Trainee (Backend)

Sago·Gurugram, India

Remote
Temp

6h ago

Technical Support Specialist QA Tester

RemoDevs·Poland

Important: This is a full-time position with 5 days a week working from our office in Warsaw. Join our team and work on one of the top 3 navigation apps designed to help people avoid traffic and find the best routes. Our Beta community has around 40,000 volunteers from all over the world. They test Beta versions of the app…

Full-time
PLN 134k–PLN 157k / yr

6h ago

Diesel Mechanic

Clean Harbors·New Zealand

$5,000 Sign on Bonus Clean Harbors Bluff City, IL is looking for a Diesel Vehicle Mechanic to join their safety conscious team! This position will be responsible for the repairs and preventative maintenance of all company owned fleet. Why work for Clean Harbors...

Full-time
Skilled Migrant (Residence) — PR, points-based, no single employer

8h ago

Network Engineer (SRv6 / IPv6)

Infosys Singapore & Australia·Melbourne, Australia

Infosys Consulting is the worldwide management and IT consultancy unit of the Infosys Group (NYSE: INFY), a global advisor to leading companies for strategy, process engineering and technology-enabled transformation programs. We partner with clients to design and implement customized solutions to address their complex business challenges, and to help them in a post-modern ERP world. By combining innovative and human-centric…

Full-time
Skilled Independent 189 — PR, no sponsor

14h ago