Customer Service Consultant - Brendale
We have an exciting opportunity available for Full-time Customer Service Consultant role in our pre-construction admin team at Stevie Redback Pest Control. You will be required to work from our Brendale office. This is a permanent full-time position of 38hr/week available. Hours are 9am - 5pm Monday to Friday.
In this role, you will be an important member of the Customer Service team, reporting directly to the Customer Service Manager, where you will provide customer service and sales support to our pre-construction department.
The core responsibilities in this role include:
- Receiving inbound calls and email inquiries from Builders, Concreters etc
- Resolving customer queries quickly and accurately
- Scheduling pre-construction pest installations for customers
- Generating Form 12’s, Form 43’s and Certificates of Installation for completed works.
- Checking payments and sending customers their relevant documents for certification.
- Liaising with your fellow colleagues
- Meeting calls and internal sales targets
- Maintaining our databases by ensuring customer records and details are up to date while ensuring compliance.
The ideal candidate must possess:
- Previous Call centre/Customer Service Experience
- Professional Phone manner.
- Previous pest or building/construction experience is advantageous
- Proficient with communicating verbally and electronically
- Able to work calmly under pressure while multitasking
- Proven problem-solving skills
- Ability to work in a team environment to support colleagues
- Professional, reliable, and punctual.
Perks and benefits:
- Employee Assistance Program (EAP)
- Discounted Pest Services
- Free Training opportunities to upskill.
Stevie Redback is part of the Rentokil group of companies. Rentokil Initial is a member of the FTSE 100 of leading companies. This is a growing and successful business- that employ some 36,000 colleagues across 66 countries - and offers a wide range of learning and development programs for colleagues to enhance their skills.
As part of the recruitment process, you will be required to complete the pre-employment medical and reference checks.
Employee Testimonial
“The onboarding and training I’ve received has been amazing.” At Rentokil Initial, there’s a real focus on teamwork, collaboration, support and communication.”
Renay Fagan
"I am really proud to work for Rentokil Initial and I have enjoyed working here for the last 11 years."
Sierra Warrington
Similar roles
Geotechnical Engineer
Catalyst Metals·Perth, Australia
Be part of an exciting period of growth at Catalyst Metals. Join Catalyst Metals, an Australian gold mining and development company listed on the ASX (CYL), and play a key role in the continued growth of our flagship Plutonic Gold Belt in Central Western Australia. Spanning approximately 40km, the Plutonic Gold Belt is entering an exciting phase of development, with…
- Full-time
- Skilled Independent 189 — PR, no sponsor
Customer Service Assistant - Go.Compare
Future Publishing·Cardiff, United Kingdom
Who we are We're Future, a global leader in specialist media. Our people bring our trusted brands to life, helping millions of people discover expert content that informs, inspires, and drives action. As a pioneering multiplatform media powerhouse, we provide expert content and technology that build valuable communities across all channels. As a proud part of Future's brand portfolio, Go.Compare…
- Hybrid
- Temp
Customer Experience Agent - Arabic Speaker
Driven Properties·Dubai, United Arab Emirates
ABOUT DRIVEN PROPERTIES Driven Properties is one of Dubai's leading real estate brokerages and the only real estate company in the Middle East affiliated with Forbes Global Properties. With industry-leading technology, marketing, and customer experience, we are committed to delivering exceptional service to every client across sales, leasing, off-plan, and property management. ROLE OVERVIEW We are looking for a professional…
- Full-time
- Green Visa — self-sponsored, no tie
Sales Consultant
Euromonitor·Sydney, Australia
About Euromonitor Euromonitor International leads the world in data analytics and research into markets, industries, economies and consumers. We provide truly global insight and data on thousands of products and services; we are the first destination for organisations seeking growth. With our guidance, our clients can make bold, strategic decisions with confidence. Purpose of the role We are looking for…
- Full-time
- Skilled Independent 189 — PR, no sponsor
OSHC Assistant - Findon, SA
The Extend Group·Findon, Australia
JOB DETAILS & ROLE About your service: Nazareth Catholic College, Gilles Plains. Hourly Rate: $36.01 - $45.71 Per Hour + 12% Super. Additional payment of $1.58 - $1.97 per hour available under Worker Retention Payment Scheme. * Days Required: Monday to Friday availability. * Before School Care: 7 am to 9 am. * After School Care: 2:30 pm to 5:30…
- Full-time
- Skilled Independent 189 — PR, no sponsor
Resource Recovery Coordinator - Minto, NSW
Redox·Minto, Australia
About us: Redox is an ASX listed, leading raw material and ingredients distributor with 23 staff locations throughout Australia, New Zealand, Asia and North America. We bring the best products from around the world to clients in over 170 unique industries. Established in 1965 with more than 400 staff, a growing business with sales revenue of over $1.24 billion in…
- Hybrid
- Full-time
- Skilled Independent 189 — PR, no sponsor
Account Manager or Product Manager - South-West Sydney, NSW
Redox·Minto, Australia
About us: Redox is an ASX listed, leading raw material and ingredients distributor with 23 staff locations throughout Australia, New Zealand, Asia and North America. We bring the best products from around the world to clients in over 170 unique industries. Established in 1965 with more than 400 staff, a growing business with sales revenue of over $1.24 billion in…
- Hybrid
- Full-time
- Skilled Independent 189 — PR, no sponsor
Account Manager - South-West Sydney, NSW
Redox·Minto, Australia
About us: Redox is an ASX listed, leading raw material and ingredients distributor with 23 staff locations throughout Australia, New Zealand, Asia and North America. We bring the best products from around the world to clients in over 170 unique industries. Established in 1965 with more than 400 staff, a growing business with sales revenue of over $1.24 billion in…
- Hybrid
- Full-time
- Skilled Independent 189 — PR, no sponsor
