Transport Delivery Advisor

Help shape the future of education in New Zealand Help shape the future of Education We work to shape an education system that delivers equitable and excellent outcomes Our organisation is made up of talented and committed people around Aotearoa, from a wide range of backgrounds and cultures. While we work in different groups and on different things, we all strive every day to make the biggest difference we can for our students in our education system. About this role | Mō tēnei tūranga We’re looking to fill a full-time position within our School Transport Group as a Transport Delivery Advisor. While our preferred locations are either Hawkes Bay or the Bay of Plenty we welcome applications from across the motu. In this role, you’ll contribute to the delivery of safe, reliable, and efficient school transport services for communities across Aotearoa. You’ll work both regionally and nationally, managing transport routes, assessing student eligibility, ensuring contract compliance, and leading route reviews to improve service delivery. This is a highly collaborative role, involving regular engagement with schools, transport providers, communities, and internal Ministry teams. You’ll be part of a team that values partnership, continuous improvement, and equity in access to education. Key responsibilities include: * Managing and reviewing school transport routes to ensure they meet policy and operational requirements * Assessing student eligibility for transport assistance in line with Ministry guidelines * Monitoring and supporting contract compliance and incident follow up with transport providers * Leading route reviews and contributing to service improvements * Building and maintaining strong relationships with schools, communities, and stakeholders * Collaborating with internal teams to align transport services with broader education outcomes This role would suit someone who: * Is confident working with data, systems, and processes * Enjoys problem-solving and continuous learning * Communicates clearly and builds trust with diverse stakeholders * Can work independently while contributing to a collaborative team environment * Has a strong attention to detail and a commitment to equity Salary band: $85,225 - $103,071 per annum plus KiwiSaver. The successful candidate will be appointed at a salary which reflects individual skills and experience. For more details about the role, you can view the Job Description here. About you | Mōhou ake We’re looking for someone who is naturally curious, quick to learn, and confident navigating technology. You don’t need extensive experience, what matters most is your ability to think critically, follow processes, and adapt to new systems and information. If you enjoy solving problems, learning on the go, and working in a structured environment, we’d love to hear from you. You will bring: * Strong communication skills and the ability to resolve conflict effectively * Confidence using data and insights to inform decisions * Familiarity with, or the ability to quickly learn, mapping and contract management systems * A high level of accuracy and attention to detail, with the ability to work independently and collaborate in a fast-paced environment * Knowledge of, or a willingness to develop understanding in, public transport design, stakeholder engagement, and contract management * An understanding of Te Tiriti o Waitangi principles and a commitment to equity for Māori * The ability and willingness to adhere to the Public Service Standards of Integrity and Conduct. You’ll be joining a collaborative team working across the Motu with opportunities for growth. About our group and team | Mātau rōpū ake At Te Tāhuhu o te Mātauranga, we work to provide services and support nationally, regionally and locally to the education sector, and in some cases, directly to ākonga and whanau. Our team is part of the National Services and Programmes group in Te Mahau | Education Services.The Education Services Group provides well-designed, integrated education services that support the impactful and effective operation of education settings to support student achievement and participation. The services help to remove barriers to participation and learning and provide regulatory advice, support and oversight to early learning providers, schools and kura. School Transport is the second largest procurer of public transport services in the country (after Auckland Transport) and spends around $255m each year assisting over 100,000 ākonga to school each day. As a group, we work collaboratively, react positively to challenges and pride ourselves on innovative school transport solutions. We are proud of our mahi and the culture of our teams. We appreciate and support each other and develop strong relationships that underpin our ability to deliver good work. Are you ready to make a difference? | Kua rite koe mō tēnei mahi? If this opportunity interests you, please submit your cover letter and resume by using the ‘apply' button. In your cover letter we’d like to know about you, your values, or anything else you’d like to share. We’re keen to understand your motivations, strengths, transferable skills, and the diverse perspectives you will bring to the role. For further information, please contact Michael Harrison, Team Manager- Regional Transport at [email protected] Applications close Midnight – Sunday, 16 August 2026 We want our people to feel valued for their unique qualities and have a sense of belonging. If you require assistance or adjustments to fully participate in the recruitment process, please let us know.