Product Owner - Digital Solutions | Kaipupuri Rawa

Lead digital products that support Parliament, shape strategy, and deliver user-focused outcomes in a unique environment.

About the Team | Mō te tīma

The Digital Solutions team sits within Parliament IT and supports the digital applications and services that enable Parliament's work. We partner with teams across Parliamentary Service and the Office of the Clerk to deliver user-focused, accessible, and future-ready digital solutions.

We're a collaborative team that values continuous learning, diverse perspectives, and creating an environment where people can do their best work.

About the Role | Mō te tūnga

We're looking for a strategic and customer-focused Product Owner to lead the development and continuous improvement of digital products that support Parliament's work.

You'll work within Parliament IT's product operating model, partnering with stakeholders, technical teams, and delivery leads to ensure products are driven by user needs, informed by data, and deliver meaningful outcomes.

You'll prioritise initiatives, manage product backlogs, represent customer needs, and help turn ideas into practical digital solutions.

This role focuses on long-term product ownership rather than project delivery, ensuring digital services remain valuable, sustainable, and aligned with organisational priorities.

This is a hands-on, relationship-driven role where you'll work across the organisation to help shape Parliament's digital roadmap.

Key Responsibilities | Ngā haepapa matua

• Lead the planning and prioritisation of Parliament’s digital roadmap in partnership with the Digital Experience Lead
• Represent customer and stakeholder needs throughout the delivery process
• Partner with Delivery and Technical Leads to deliver high-quality digital solutions
• Support backlog refinement and take part in sprint planning and reviews
• Provide insights and reporting on roadmap progress and digital performance
• Collaborate with senior leaders to translate strategic goals into actionable product plans
• Promote accessibility and apply an ao Māori lens to your mahi
• Support digital engagement initiatives that improve participation and user experience
• Contribute to the development of Parliament’s website and online services
• Own the product lifecycle from discovery and prioritisation through to delivery, adoption, and ongoing optimisation
• Use customer insights, feedback, analytics, and performance data to continuously improve digital products and services
• Champion a user-centred approach that delivers meaningful outcomes for Members of Parliament, Parliamentary staff, and the public

What You Will Bring | Tō kete

Product & Digital Expertise

• Strong understanding of product ownership or digital product management
• Familiarity with digital technologies, user experience, and content management systems
• Strategic mindset and ability to align product direction with business outcomes
• Experience working with SaaS platforms and external vendors
• Experience balancing customer needs, technical considerations, and organisational priorities when making product decisions

Ways of Working

• Strong planning, prioritisation, and agile delivery experience
• Ability to lead cross-functional teams and manage competing priorities
• Change management experience and the ability to translate technical language into plain English
• Comfort working in evolving environments where priorities, processes, and organisational needs may shift over time
• Demonstrated ability to lead through change and bring stakeholders on the journey
• Experience working within iterative and continuous improvement-focused delivery environments

Collaboration & Communication

• Excellent stakeholder engagement and relationship-building skills
• Experience working across complex organisations and with senior leaders
• Empathy, political acumen, and a proactive, solutions-focused approach
• Confidence influencing decisions and building alignment across diverse stakeholder groups
• Ability to navigate complex environments with competing priorities and varying perspectives
• Strong communication skills, with the ability to translate business needs into product outcomes and technical concepts into plain language

Desirable

• Experience in the public sector or parliamentary environment
• Familiarity with ServiceNow and Microsoft D365 environments
• Experience with procurement or contract management

Why Work With Us? | Ngā āhuatanga kei a mātou

Work at the heart of New Zealand’s democracy in a flexible, supportive environment. Enjoy five weeks of annual leave, career development, and access to Parliament’s gym and pool. We’re committed to growing great people and protecting Parliament’s digital future.

This is a full-time permanent role. The salary range for this position is $116,979 – $129,155 per annum, with tenure progression available based on performance and experience.

Please note: To be considered for this position you must be a New Zealand Citizen or Permanent Resident and able to obtain and maintain a NZ Government National Security clearance at CONFIDENTIAL level. Click here to check your eligibility.

Me pēhea te tuku tono | How to Apply

Applications close at 11:59pm, Wednesday 12 August 2025. Please apply online – email applications will not be accepted. For further enquiries, or to arrange a confidential kōrero, please contact [email protected]. We will be screening applications as we receive them to move swiftly to interview shortly after the advert closes.

Note to Recruitment Agencies: We appreciate your interest, but we are not accepting applications from recruitment agencies currently. Unsolicited CVs received without written confirmation of acceptance from Parliament’s Talent Team will not be received, and Parliamentary Service and Office of the Clerk are not responsible for any fees related to unsolicited CVs.