Toplisters
Dataguard brand banner

Enterprise Customer Success Manager (m/f/d)

DataguardMunich, GermanyPosted 6d agoonsite
via Arbeitnow

YOUR JOB

Are you eager to be the strategic partner driving exceptional value for corporate accounts while building lasting relationships with top-level executives? Can you see yourself steering complex, multinational initiatives with precision, all while showcasing the measurable impact of our solutions on client success?

WE PROTECT THE PEOPLE BEHIND THE DATA

We are a fast-growing security and compliance tech company with a clear purpose: we protect the people behind the data. With over 200 team members worldwide and with offices in Munich, Berlin, London, Stockholm, and Vienna, we help more than 4,000 global customers get certified fast and build a strong and scalable risk posture. With AI-powered automation, self-serve capabilities, and additional tailored expert advice, we offer our customers a seamless security and compliance experience to stay ahead of the rapidly evolving security landscape and challenges like the surge in cyber-attacks.

WHAT YOU'LL BE DOING

  • You lead customer onboarding, ensuring seamless adoption through well-structured processes and customer enablement

  • You manage partnerships and stakeholders proactively, driving success, anticipating issues, and steering multiple initiatives using proven frameworks and tools

  • You understand customer needs by gathering insights into challenges and tailoring solutions to maximize satisfaction and business outcomes

  • You develop account plans, identify upselling and cross-selling opportunities, and collaborate with sales to drive customer expansion and retention

  • You build and maintain strategic partnerships by understanding client goals and aligning them with company solutions

  • You monitor customer portfolios, flag risks early, and create anti-churn strategies in collaboration with internal teams

WHAT YOU'LL GET IN RETURN

  • The freedom, trust, and tools to do what you love and make an impact in a purpose-driven company, committed to doing genuine good in the digital world.

  • Enjoy a high degree of flexibility with tailored working hours, choice of work location, and benefits that support your lifestyle, health, and family needs.

  • Join a secure, future-focused role in a dynamic scale-up positioned to make a major impact in the rapidly expanding Security & Compliance market.

  • Grow along expert or leadership paths with support from employee accelerator programs, bi-annual feedback cycles, and a personal training budget.

  • Work in an environment that values autonomy, rapid decision-making, a flat hierarchy, and collaborative, eye-level communication to keep things moving forward.


THE QUALITIES YOU'LL NEED FOR A SUCCESSFUL CAREER AT DATAGUARD

  • Proven experience as a Customer Success Manager, Account Manager, or Management Consultant, ideally in a fast‑paced SaaS environment

  • Strong track record in executive‑level meetings, stakeholder management, and delivering impactful presentations, demos, and project work

  • Genuine interest in Privacy, Information Security, and Compliance, with the motivation to continuously learn and adapt to evolving regulatory landscapes

  • Team‑oriented, action‑driven, and highly customer‑centric mindset

  • Excellent communication skills; fluent in English, German is a strong plus


LAST BUT NOT LEAST. FROM THE BOTTOM OF OUR HEARTS:

No matter your origin, ethnicity, gender identity, religion or individual requirements; at DataGuard, all that counts is the person you are. As Guards and Guardettes, we are united not only by our dedication, but also by our shared belief in our purpose: Protect the people behind the data. Convince us with your personality and your skills – and together we will make great things happen. We are looking forward to meeting you!

#LI-DNI

Find more English Speaking Jobs in Germany on Arbeitnow

Skills

  • Customer Success

Similar roles

  • TI

    Customer Support Team Lead

    Tait International Limited·New Zealand

    We Go Beyond for A Safer World We Go Beyond for A Safer World Te Tūranga - The Role We have an opportunity for an experienced Customer Support Team Leader to join our Services group, leading a shift‑based team within Tait's Service Management Centre (SMC). This role is critical to ensuring the operational excellence of customers' mission‑critical communications networks in…

    • Full-time
    • Skilled Migrant (Residence) — PR, points-based, no single employer
  • UPS logo

    Customer Service Team Lead

    UPS·New Zealand

    Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people…

    • Full-time
    • Skilled Migrant (Residence) — PR, points-based, no single employer
  • RemotePass logo

    Senior Customer Success Manager (North America)

    RemotePass·Canada

    We are a UAE-based startup, working remotely from all over the world. Our team is diversified and spread across 10+ different countries. We have the ambition to become a leading remote work enabler that simplifies the access to world class talents. We believe that anyone should be able to work anytime, anywhere. We are backed by world class regional &…

    • Remote
    • Full-time
    • Express Entry — PR day one, no employer
  • epay, a Euronet Worldwide Company logo

    Partnership Manager (m/w/d)

    epay, a Euronet Worldwide Company·Hamburg, Germany

    ALS ZENTRALE INSTANZ IN UNSEREM PARTNER-MANAGEMENT-TEAM BIST DU DIE SCHNITTSTELLE ZWISCHEN UNSEREN EXKLUSIVEN DIGITAL-PLATTFORMEN (INKLUSIVE UNSERER KUNDENPLATTFORMEN WIE PAYBACK ODER MILES&MORE) UND UNSEREN PARTNERN AUS DEM GUTSCHEIN- UND PERFORMANCE-MARKETING. DEINE HAUPTAUFGABE IST ES, DIE DIGITALEN WERBEFLÄCHEN OPTIMAL ZU MONETARISIEREN UND MAXIMALE RÜCKVERGÜTUNGEN (WKZ, FEES) ZU ERZIELEN. 🚀 Dein Gestaltungsspielraum: * Partner Management & Einkaufskonditionen: Du entwickelst gemeinsam mit namhaften Marken…

    • Hybrid
    • Full-time
    • Blue Card — tied; settle 21–33mo
  • visionm GmbH logo

    Recruiting-Lead - Operations Center Expansion (m/w/d)

    visionm GmbH·Frankfurt am Main, Germany

    Unser Kunde ist ein etabliertes Unternehmen im Bereich Fracht- und Lagerlösungen und optimiert Prozesse rund um Warentransport und -verteilung. Sie bauen etwas von Grund auf – nicht nur einen Job, sondern eine ganze Struktur. Hier geht's nicht darum, in ein bestehendes System einzusteigen und Prozesse abzuarbeiten. Sie sind von der ersten Minute an dabei, wenn neue Operationszentren entstehen. Sie gestalten…

    • On-site
    • Full-time
    • Blue Card — tied; settle 21–33mo
  • Petite Amélie logo

    Kundenservice & Verkaufs Mitarbeiter (m/w/d)

    Petite Amélie·Dormagen, Germany

    Petite Amelie entwirft und produziert die schönsten Möbel und Accessoires für das Baby- und Kinderzimmer und ist unter vielen werdenden und jungen Eltern zu einem bekannten Namen geworden. Als wachsendes E-Commerce Unternehmen haben wir internationale Webshops und Concept-Stores. Unsere Produkte werden mit Liebe und Hingabe entwickelt und glückliche Kunden machen uns glücklich. Petite Amélie sucht zur Verstärkung unseres Kundenservice Teams…

    • On-site
    • Full-time
    • Blue Card — tied; settle 21–33mo
  • raisin logo

    Working Student Frontend Engineer (m/f/d)

    raisin·Berlin, Germany

    <div class="content-intro"><p class="sc-gEkIjz cjtSrT MuiTypography-root MuiTypography-body1 sc-hoLEA">Raisin is the world’s leading platform for savings and investment products. Founded in 2012, the&nbsp;<strong>FinTech</strong> connects consumers with banks in the EU, the UK and the US. This gives consumers <strong>better interest rates</strong> and banks a <strong>diversified form of refinancing</strong>. Our vision is to offer savings and investments without barriers and thus open up…

    • On-site
    • Full-time
    • Blue Card — tied; settle 21–33mo
  • BRÜGGEN ENGINEERING GmbH logo

    Production Engineer (m/w/d) Sondermaschinenbau in Stuttgart (1339)

    BRÜGGEN ENGINEERING GmbH·Stuttgart, Germany

    Ihre Karriere im fortschrittlichen Produktionsmanagement der Pharmaindustrie. Starten Sie Ihre Karriere als Production Engineer (m/w/d) im Sondermaschinenbau bei BRÜGGEN ENGINEERING und übernehmen Sie eine Schlüsselrolle in der Produktionstechnologie. Im Projekt-Team in Stuttgart arbeiten Sie an der Entwicklung und Optimierung von Sondermaschinen und deren Fertigungsprozessen. Nutzen Sie Ihre Erfahrung in der Produktionstechnik und Ihre Fähigkeiten zur Prozessoptimierung, um innovative Lösungen im…

    • On-site
    • Full-time
    • Blue Card — tied; settle 21–33mo