Lead Counsel, Community Trust

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

The Community You Will Join

Airbnb’s Legal team embodies the company’s innovative, forward-thinking spirit. At the frontier of the new sharing economy, Airbnb is breaking new ground in matters of policy, law, and government relations. Where some see obstacles, we see the opportunity to find creative, practical solutions, right at the cutting edge. Our adventurous, fast-moving legal team is committed to building a team of talented, collaborative and self-motivated legal professionals across the globe who believe in Airbnb’s mission and leading as a 21st century company.

The Difference You Will Make

We are looking for an experienced, highly motivated attorney to join us as Lead Counsel, Community Trust to provide legal support and counseling on fraud and safety defenses and enforcement, community support, law enforcement operations, global crisis management and disaster response. These are some of the most important issues we work on in the Legal department and your work will play a critical role. The position reports to our Associate General Counsel, Community Trust.

This is a unique opportunity to work on novel issues in an exciting, fast-paced environment. This job is for you if you have superb analytical skills, enjoy ambiguity, love working on complex legal, policy and social issues, and believe that a company can change the world by encouraging immersive travel and experiences. You must work well with business partners as well as lawyers, have an upbeat positive attitude even in the face of crisis, thrive on building relationships and collaborating with cross-functional partners throughout the company.

A Typical Day

• Support the Fraud & Safety Operations team in proactive defenses and reactive interventions to help keep our community safe
• Support on user Customer Support escalations, including analysis, and advice on an array of matters that implicate Airbnb policies and policy enforcement 
• Assess, manage, and provide legal advice to cross-functional stakeholders regarding global legal risks, life safety and law enforcement operations, and related internal investigations
• Ability to both advise on and drive cross-functional projects with business partners, including Fraud & Safety, Global Crisis Management, Community Support, Communications, Community Policy, Public Policy, Privacy, and Hosting teams.
• Help manage team resources to align with business priorities and objectives
• Active championship of Airbnb’s mission, ethics and integrity
• Support of Airbnb’s commitment to building and maintaining a diverse and inclusive workplace, free of discrimination and harassment

Your Expertise

• J.D. with strong academic credentials and demonstrated record of success as a senior in-house lawyer, law firm partner, or commensurate federal or state government position. 
• Member of California Bar or eligible to register as Registered In-House Counsel
• 12 - 15 years of significant knowledge and experience with issues such as litigation, risk mitigation, fraud and safety, law enforcement operations, global policy application. Experience with artificial intelligence and machine learning models is a plus.
• Outstanding analytical, oral, and writing skills, including the ability to distill complex legal issues efficiently and effectively for a business audience, often in novel or ambiguous situations
• Possess a highly-developed sense of urgency in time sensitive and high stakes matters
• Demonstrated record of entrepreneurial, quick-thinking, pragmatic, business-oriented advice that properly balances both legal risk and business reward
• Highly motivated, ability to take ownership of a project from inception to completion, efficient, and organized with proven ability to thrive in a fast-paced work environment
• Excellent communication skills with capacity to advocate for a position while maintaining respectful, collaborative and open-minded approach
• Ability to lead with humility and empathy
• Passion for travel, home sharing and deep appreciation for Airbnb community
• Good sense of humor, disdain for drama, and desire to get things done

Your Location:

This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list  If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: [email protected]. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. 

We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.

How We'll Take Care of You:

Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.  

Pay Range$240,000—$300,000 USD