CONTRACT IT Support Engineer (AV/Windows/365)
Love solving complex IT issues while leading technical projects and improve the end-user experience?
What you'll bring:
• Degree or Tertiary qualification, IT certification, Microsoft certification or equivalent commercial experience
• At least 4 years' commercial experience in IT Support, Desktop Engineering, End User Computing and AV support
• Experience supporting audio visual (AV) conferencing solutions including meeting room technology
• Any experience of Crestron, Qsc or Biamp? A bonus or happy to learn
• Solid experience supporting Windows 10/11, Microsoft 365, laptops, desktops, printers and peripherals
• Knowledge of ServiceNow or another ITSM ticketing platform
• Ideally someone with excellent communication skills, who enjoys leading projects and has an excellent customer / user focus
• Experience with ITIL processes and best practice support methodologies
• Experience troubleshooting hardware, software, networking and complex end-user issues
• Workflow or process automation experience would be an advantage
• Bonus if you've worked with Microsoft Intune, Autopilot, JAMF or other MDM technologies
• Enjoy using modern AI tools to improve productivity and service delivery
What you'll get:
• Join a stable, growing company with a collaborative and supportive culture
• Varied role combining senior technical support with interesting infrastructure and regional IT projects
• Modern technology environment with Microsoft 365, Windows and enterprise endpoint management tools
• Professional development and career growth opportunities
• 6 month contract market rate with a friendly, flexible team environment (potential to go permanent later)
• MUST HAVE RIGHT TO WORK IN NZ and be Christchurch-based work in modern offices with free parking
Come join a great team where you'll play a key role delivering awesome IT support while driving projects that improve the technology experience across the business - contact Paul :-)
Please Click Apply now sending your CV & Cover Letter (or if you prefer, a short 60-90 second introduction video in MP4 format, maximum 1GB), or email Paul directly at [email protected]
Learn more about Sunstone Talent on our LinkedIn page:
https://www.linkedin.com/company/sunstone-talent
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