NZ Service Delivery Supervisor
Alsco Uniforms is a global company and leader in textile rental services worldwide. Alsco provides convenient, cost-effective textile rental services, commercial linen, uniforms and washroom hygiene – our expertise runs deep and wide. We are currently hiring!
Description
Mō mātou | About us
At Alsco, service is at the heart of what we do. As our Service Delivery Supervisor, you'll be hands-on with the team, supporting daily route operations, coaching our Service Delivery People, and helping deliver the reliable, friendly service our customers know us for. You'll build strong customer relationships, spot opportunities to grow the business, and keep the team focused on safety, service, and success.
At Alsco Uniforms NZ, we regard our employees as our most valuable asset. As a member of our team, you will benefit from continuous training, mentoring, and support, along with access to perks. We are recognized as a leader in our industry and an employer of choice.
He kōrero mōu | About you
You’ll bring leadership or supervisory experience, strong customer service skills, and a genuine passion for coaching and developing others. You’ll be a confident communicator and problem-solver with a positive, can-do attitude, a drive to achieve results, and the ability to spot opportunities that support both customers and the business. You're physically fit, organised, and thrive in a hands-on role where you can take ownership of your route and build great customer relationships.
Full training is provided, all successful candidates must complete pre-employment checks.
If you're passionate about people, customer service, sales, and achieving results, we'd love to hear from you.
Ko o kawenga | Your responsibilities
- Lead, coach and motivate the Service Delivery team
- Ensure daily routes are completed successfully
- Deliver reliable, friendly service to customers
- Support team performance and help achieve KPIs
- Build strong customer relationships and identify sales opportunities
- Maintain high Health & Safety standards and support continuous improvements
- Ensure high presentation and service standards
Alsco Uniforms NZ are committed to Diversity, Equity and Inclusion. Growing, maintaining and promoting a diverse team is a priority for us. If you need assistance with your application or navigating our website, we encourage you to reach out.
In joining our friendly team, you will become an integral part of a large NZ business, with lots of opportunities for you to grow.
Do not delay - apply now!
Skills And Experiences
- Full Class 1 driver's license with a clean driving history + the ability to drive manual transmission
- Strong reliability, honesty, and work ethic
- Ability to lead a team and manage your time effectively
- Strong sales awareness with the ability to grow & upsell
- Excellent communication and customer service skills
- High level of physical fitness and energy
- Positive, can-do attitude
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