Trade Zone Supervisor
Mitre 10 Waihi is a local family owned and operated business! We are a diverse and growing company, with a vision to provide great quality products and the best value and expertise to enable our customers to have an affordable and easy DIY experience.
As the Trade Supervisor, you will be responsible for leading the trade team, supporting daily operations, and ensuring a high standard of customer service for our trade customers. This is a hands‑on leadership role that requires strong organisation, product knowledge, and team management skills.
This is a full-time role, Sunday to Thursday 39.5 hours per week.
Key Responsibilities- Lead and motivate the trade team to achieve sales targets and departmental objectives
- Plan and manage team rosters to ensure effective coverage and smooth daily operations
- Deliver expert advice and support to trade customers, ensuring an excellent in‑store experience
- Maintain high standards of presentation, stock availability, and merchandising
- Support inventory control and operational requirements
- Ensure all health and safety standards and procedures are followed
- Act as a key liaison between the trade team and store management
Core Capabilities
- Customer‑Focused Leadership – A strong commitment to delivering excellent customer service while supporting business outcomes
- Leadership & Communication – Proven ability to lead teams, manage performance, and drive engagement
- Trade Knowledge – Experience within hardware, building supplies, timber, tools, or a related industry is highly regarded; however, strong leadership skills are essential.
- Commercial Awareness – Confidence supporting sales, stock control, and inventory management
- Health & Safety Mindset – A proactive approach to maintaining a safe working environment
- Licensing – Must hold a Full New Zealand Class 1 driver’s licence (forklift licence advantageous)
Why Join Us?
We offer a supportive and stable team environment, along with a range of great benefits including:✔ Competitive remuneration
✔ Ongoing training and career development opportunities
✔ Generous staff discounts
✔ Corporate discounts via Mitre 10’s Perks App
✔ Employee benefits, including Birthday Day Off, Trauma Insurance, and a Bonus Scheme
We are committed to ensuring that our team arrives home safe every day so, we require all successful candidates to complete a pre-employment drug & alcohol screen.
Due to the fast-paced nature of our recruitment team, our vacancy close dates may be subject to change.
If you're an enthusiastic leader who enjoys building high-performing teams and delivering exceptional customer service, we'd love to hear from you. Join a locally owned business where your contribution truly makes a difference.
Think you'd look great in orange? Apply online today before 18 September 2026.
Please note: Applications will not be accepted in store.
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