Human Resources (HR) Manager

The HR Manager will be responsible for managing and supporting the day-to-day HR function for TORQ's India business and operations.

The position requires a hands-on HR professional who can independently manage the complete employee lifecycle while partnering closely with business leaders and management.

The successful candidate should be comfortable working in a fast-paced, entrepreneurial and international business environment and should combine strong HR operational capabilities with sound judgement, commercial awareness and a people-focused approach.

Key Responsibilities

1. HR Operations & Employee Lifecycle

• Manage the complete employee lifecycle from onboarding through separation.
• Prepare and maintain employment documentation, employee records, HR letters, confirmations and related documentation.
• Ensure accurate and timely maintenance of employee information within the HRIS.
• Coordinate onboarding, induction, probation reviews, confirmations, transfers, promotions and exits.
• Conduct exit formalities and exit interviews.
• Ensure HR processes and documentation are consistently followed across the India organisation.

2. Talent Acquisition

• Manage recruitment activities across corporate and business functions.
• Partner with hiring managers to understand manpower requirements and develop appropriate recruitment strategies.
• Source and screen candidates through recruitment platforms, agencies, referrals and direct sourcing.
• Coordinate interviews, assessments and selection processes.
• Manage candidate communication throughout the recruitment process.
• Support salary benchmarking, offer negotiations and preparation of employment offers.
• Maintain recruitment pipelines and provide regular hiring updates to management.

3. Employee Relations

• Act as a key HR point of contact for employees and managers.
• Handle employee queries, workplace concerns and day-to-day HR matters professionally and confidentially.
• Support grievance and disciplinary processes.
• Promote a professional, respectful and performance-oriented working environment.
• Identify potential employee relations issues early and work with management to resolve them appropriately.

4. Performance Management

• Coordinate the company's performance management and appraisal processes.
• Support managers in setting objectives and performance expectations.
• Track probation and performance review timelines.
• Support performance improvement plans where required.
• Assist management with identifying high performers, development needs and succession requirements.

5. Payroll, Compensation & Benefits Coordination

• Coordinate monthly payroll inputs with Finance, payroll providers and relevant stakeholders.
• Validate salary changes, new joiners, exits, bonuses, incentives, deductions, leave and other payroll-related information.
• Maintain accurate compensation and benefits records.
• Support annual salary reviews and benchmarking exercises.
• Assist with administration of employee benefits and insurance programmes.
• Ensure appropriate HR controls and approvals are maintained.

6. HR Compliance & Policies

• Ensure HR practices comply with applicable Indian labour and employment legislation.
• Maintain and periodically review HR policies, procedures and employee documentation.
• Support compliance relating to working hours, leave, statutory benefits, maternity benefits, POSH and other applicable employment requirements.
• Coordinate with external consultants, legal advisers and authorities where required.
• Maintain appropriate documentation and audit readiness.

7. Learning & Development

• Identify employee and organisational training requirements in partnership with managers.
• Coordinate internal and external training programmes.
• Support leadership and employee development initiatives.
• Maintain training records and monitor completion of mandatory programmes.

8. HR Reporting & Analytics

• Prepare regular HR reports and management information.
• Track key HR metrics including:
• Headcount
• Recruitment status
• Employee turnover
• Absenteeism
• Leave balances
• Payroll and personnel costs
• Vacancies
• Probation status
• Performance review completion
• Provide management with relevant HR insights and recommendations.

9. Culture & Employee Engagement

• Support initiatives aimed at strengthening TORQ's culture and employee engagement.
• Organise employee engagement activities and internal HR communications.
• Support management in maintaining a collaborative, entrepreneurial and high-performance culture.
• Help integrate employees across different functions and TORQ's international locations.

10. Management & Business Support

• Work closely with GM HR and senior management on people-related matters.
• Support organisational changes, restructuring and workforce planning where required.
• Participate in HR projects and process-improvement initiatives.
• Coordinate with TORQ's international HR teams to ensure appropriate alignment of policies and processes.
• Undertake additional HR responsibilities based on evolving business requirements.

The ideal candidate should have:

• 7–10 years of progressive HR experience.
• MBA/PGDM/Postgraduate qualification specialising in Human Resources.
• Strong hands-on experience in HR operations and employee lifecycle management.
• Good recruitment and talent acquisition experience.
• Experience coordinating payroll and employee benefits.
• Strong knowledge of Indian employment practices and labour-law requirements.
• Experience managing employee relations matters.
• Exposure to performance management and HR policy implementation.
• Strong HRIS and MS Office capabilities, particularly Excel.
• Excellent written and verbal English communication skills.
• Strong interpersonal and stakeholder-management skills.
• High level of confidentiality and professional integrity.
• Strong organisational skills and attention to detail.
• Ability to work independently and take ownership of HR matters.

Preferred Profile

Preference will be given to candidates who have:

• Experience within commodities, trading, FMCG, manufacturing, logistics, supply chain or an international business environment.
• Experience working within an entrepreneurial or promoter-led organisation.
• Exposure to multinational HR practices.
• Experience supporting rapidly growing or changing organisations.
• Experience implementing or improving HR processes rather than only administering established systems.

Key Competencies

• Ownership and accountability
• Business partnering
• Employee relations
• Talent acquisition
• HR operations
• Problem solving
• Stakeholder management
• Confidentiality and integrity
• Commercial awareness
• Adaptability
• Attention to detail
• Ability to work in a fast-paced environment

Success in the Role

The HR Manager will be expected to establish strong credibility with employees and management, maintain reliable and compliant HR operations, improve the quality and consistency of HR processes, support effective hiring and retention, and contribute to building a professional, entrepreneurial and performance-driven organisation in India

·       Competitive salary with performance-based bonus.

·       Opportunity to work in a global commodity environment.

·       Exposure to international markets and leading industry players.

·       Career development in a fast-growing trading team.