Branch Support - Bangalore Bidadi
About Rentokil PCI
Rentokil PCI is India’s leading pest control service provider and a Rentokil Initial brand. Formed in 2017 through a joint venture between Pest Control India and Rentokil, it operates across 300 locations, aiming to set new standards in customer service. The company focuses on industry-leading operations through best practices, innovation, and digital technologies. In 2024, Rentokil PCI strengthened its market leadership by acquiring HiCare, expanding its services and footprint further.
For more details: https://www.rentokil-pestcontrolindia.com
- The Jr. Executive/Executive/Sr. Executive/Assistant Manager is responsible for supporting end-to-end branch operations, including customer communication, documentation, invoicing, compliance, and coordination with internal teams.
- The person will report to the ABM/BM, The incumbent will have to work as part of a multi-functional team and this involves collaboration with the internal team and external stakeholders.
Job Responsibilities:
- Attend incoming calls at the branch, transfer calls, take messages, and provide information to prospects/customers as required
- Manage emails received on the central email ID, including directing, assigning, and responding to queries
- Assign iCABS tickets and coordinate with relevant employees for timely status updates
- Handle invoice-related activities, including forecasting, suspensions, printing, and distribution
- Raise CR (Change Request) tickets for price decreases
- Generate renewal reports and letters for SEs, and process renewals (at existing or revised pricing)
- Raise termination requests through the portal as needed
- Maintain SHE-related documentation, including fumigation certifications and register updates
- Oversee license renewals, ensure compliance, and coordinate for audit readiness
- Prepare incentive calculations for timely submission
- Manage attendance inputs and standard requirements such as mediclaim, contract labour details, and indents
- Prepare and maintain branch customer documentation, including quotations, compliance records, OCCs, POs, warranties, etc.
- Enter receipts and deposit slips in the system and make necessary adjustments on behalf of other branches
- Raise credit note requests in the system as applicable
- Oversee petty cash portal operations and liaise with local banks for related activities
- Maintain conveyance records for technicians
- Upload service dockets for key accounts
- Perform additional tasks as assigned by the Branch Manager, in alignment with branch operations
Key Result Areas:
- Timely and error-free handling of operational tasks
- Accurate documentation and compliance tracking
- Effective coordination across teams and platforms
- On-time submission of reports and invoices
- Proactive support in audits, SHE, and regulatory requirements
Competencies (Skills essential to the role):
- Effective communication skills (Written and Verbal)
- Accuracy in documentation and data entry
- Multi-Tasking
- Time Management
Educational Qualification / Other Requirement:
- Any Graduation degree
- 1-4 years of experience (based on the designation) required in Back Office Administration
- Preferably from MNC
- Proficient in MS-Office/G-Suite
Role Type / Key working relationships:
- Individual contributor role
- External- Customers and customer representatives
- Internal - Sales, Operations, Business support functions
What can you expect from RPCI?
- Our values lie at the core of our mission and vision. We believe that it’s our people who make our company what it is. We believe in:
- Service
- Relationships
- Teamwork
- Responsibility
DEI statement: At RPCI, we believe in commitment to build an inclusive, varied workplace welcoming to people of all backgrounds.
Similar roles
Service Planner - Bangalore Bidadi
Rentokil Initial·Bidadi, India
Rentokil PCI is India’s leading pest control service provider and a Rentokil Initial brand. Formed in 2017 through a joint venture between Pest Control India and Rentokil, it operates across 300 locations, aiming to set new standards in customer service. The company focuses on industry-leading operations through best practices, innovation, and digital technologies. In 2024, Rentokil PCI strengthened its market…
- Full-time
Associate Accounts Receivable Specialist
Marcura·Mumbai, India
PURPOSE OF THE ROLE The Associate – Accounts Receivable is responsible for the Order-to-Cash activities of DA-Desk and Marcura Platform Solutions, covering billing, collections, cash application, and revenue recognition and reporting — ensuring accuracy, timely recovery of receivables, and clear visibility of customer outstanding balances for the business. The role brings standardisation to customer-level visibility of revenue, invoicing and outstanding…
- Hybrid
- Full-time
Associate Accounts Receivable Specialist
Marcura·Gurugram, India
PURPOSE OF THE ROLE The Associate – Accounts Receivable is responsible for the Order-to-Cash activities of DA-Desk and Marcura Platform Solutions, covering billing, collections, cash application, and revenue recognition and reporting — ensuring accuracy, timely recovery of receivables, and clear visibility of customer outstanding balances for the business. The role brings standardisation to customer-level visibility of revenue, invoicing and outstanding…
- Hybrid
- Full-time
Associate Accounts Receivable Specialist
Marcura·Delhi, India
PURPOSE OF THE ROLE The Associate – Accounts Receivable is responsible for the Order-to-Cash activities of DA-Desk and Marcura Platform Solutions, covering billing, collections, cash application, and revenue recognition and reporting — ensuring accuracy, timely recovery of receivables, and clear visibility of customer outstanding balances for the business. The role brings standardisation to customer-level visibility of revenue, invoicing and outstanding…
- Hybrid
- Full-time
Service Planner - Bangalore Sarjapura
Rentokil Initial·India
Rentokil PCI is India’s leading pest control service provider and a Rentokil Initial brand. Formed in 2017 through a joint venture between Pest Control India and Rentokil, it operates across 300 locations, aiming to set new standards in customer service. The company focuses on industry-leading operations through best practices, innovation, and digital technologies. In 2024, Rentokil PCI strengthened its market…
- Full-time
Hose Management Technician
EnerMech·Brisbane, Australia
Who We Are? We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects. For over 50 years, we’ve been energizing our clients across the world with unrivalled expertise, equipment, and technology that supports the entire asset life-cycle – offshore and on land. We enable progress through our three global business lines: Energy Solutions, Infrastructure…
- Full-time
- Skilled Independent 189 — PR, no sponsor
Real Estate Agent (Based in Dubai)
Betterhomes·Hertford, United Kingdom
Location - DUBAI Join the Betterhomes Team: For over 40 years, betterhomes has helped people find homes and turned dreams into reality. Today, we're Dubai's leading real estate powerhouse. We're looking for forward-thinkers and go-getters who believe a home can change a life. This is more than a job - it's a chance to make real impact, build serious earnings,…
- Full-time
Real Estate Agent (Based in Dubai)
Betterhomes·Gloucester, United Kingdom
Location - DUBAI Join the Betterhomes Team: For over 40 years, betterhomes has helped people find homes and turned dreams into reality. Today, we're Dubai's leading real estate powerhouse. We're looking for forward-thinkers and go-getters who believe a home can change a life. This is more than a job - it's a chance to make real impact, build serious earnings,…
- Full-time
