Practice Coordinator (Student Health Service)

Coordinate the day-to-day operations of a busy student health service, supporting high-quality healthcare delivery and an exceptional student experience.

• Permanent, full-time opportunity

• Coordinate clinical administration and systems

• Supportive team with excellent staff benefits

Ngā kōrero mō te tūranga – About the role

The Student Health Service is seeking an experienced and highly organised Practice Coordinator to support the day-to-day operations of our busy multidisciplinary health service.

Working closely with the Practice Manager, you'll coordinate administrative workflows, manage clinical rosters and appointment scheduling, provide first-line IT support for clinical systems, oversee financial and procurement processes, and support recruitment and onboarding activities. You'll play a key role in ensuring our administrative functions operate efficiently while delivering an outstanding experience for students accessing our services.

This is a varied role suited to someone who enjoys working in a fast-paced environment, solving problems, supporting colleagues and continuously improving systems and processes.

Salary will be in the range of $73,235 to $87,024 per annum based on skills, knowledge and experience brought to the position. This is a full-time role (37.5 hours a week), based on our Hillcrest Campus.

For more information on the role please see the position description. For a confidential kōrero, please contact Chris Bark, Administration Manager at [email protected]. All applications must be submitted through the online portal, emailed applications will not be accepted.

Ko wai koe? – Who are you?

You'll bring significant experience in health administration, ideally within a general practice or primary healthcare environment, along with strong organisational skills and the ability to manage competing priorities.

You'll also have:

• A Diploma in Business Administration or equivalent (Bachelor's degree desirable).

• Experience using Indici or a comparable patient management system.

• A strong understanding of general practice administration and medical terminology.

• Advanced Microsoft Office skills and confidence learning new technologies.

• Experience supporting staff with clinical systems and basic IT troubleshooting.

• Excellent communication and relationship-building skills.

• Strong attention to detail and a commitment to confidentiality.

• A collaborative approach and a genuine commitment to delivering exceptional customer service.

• An understanding of privacy, health and safety, and quality standards within a healthcare environment.

Research shows that some people are less likely to apply for jobs unless they meet every qualification. At The University of Waikato, we’re committed to creating a diverse, inclusive, and genuine workplace. So, if you’re excited about this role but your experience doesn’t perfectly match every listed qualification, we still encourage you to apply. You might be just the right person for this or another opportunity on our team.

Ko wai mātou? – Who are we?

Student Health Service is part of Student Services and provides high-quality, integrated healthcare and wellbeing services to University of Waikato students. Our multidisciplinary team delivers general practice healthcare, counselling, mental health support, social work, health promotion, chaplaincy and violence prevention services, helping students overcome health and wellbeing barriers so they can thrive academically and personally.

We want you to be part of our success! Our university stands proudly on the world stage as a provider of future-focused, international education and an active player in global research. Our rankings reflect these strengths. Working with us means you’ll enjoy a satisfying work environment with many benefits.

The University of Waikato is distinctive for the diversity of its staff and students and encourages applicants with the relevant capabilities from all backgrounds to apply. Applicants must have the legal right to live and work in NZ in accordance with the NZ Immigration regulations which can be found here.

Ko Te Tangata – For the People

The University of Waikato prides itself on the quality of its engagement with the communities that it serves, the provision of a world-class education and the national and international impact of its research. Our policies are guided by the principles of the Treaty of Waitangi and equal opportunity for all.

E herea ana te Whare Wānanga ki te kaupapa kia whakaratohia te mea angitū ōrite ki ngā tāngata katoa.

Applications Close on Sunday August 9, 2026

Requisition number: 1003789